Provides administrative, project, and client support to internal teams and external customers. Acts as a primary point of contact for communications, coordinates project- related activities, maintains records and systems, and in ensuring service delivery meets Client and organizational requirements. Supports operational processes and contributes to customer satisfaction through timely and accurate information management
Serve as a primary point of contact for internal and external stakeholders, responding to inquiries and providing status updates,
Estimates, documentation, and general support
Assist project, operational, sales, or technical teams with administrative and customer service activities
Coordinate with internal departments to resolve day-to-day issues and support the Successful delivery Of Services
Respond to customer concerns, escalate issues as appropriate, and support corrective or preventive actions
Coordinate logistics, schedules, resources, and service-related activities as required and Maintain project, and operational records in company Systems and databases
Review documentation for completeness and accuracy and coordinate updates as needed and support the preparation and distribution of reports, correspondence, quotations, and Other Client deliverables
Act as a liaison between customers and internal teams to facilitate the exchange of information and Promote company capabilities, Services, and solutions through professional interactions with customers and stakeholders
Provide backup support for team members during absences or peak workload periods and assist with meetings, customer visits, events, and special projects as assigned
Perform additional duties and ad hoc assignments as required
- A postsecondary qualification, preferably a college diploma in administration or secretarial studies, or training as an administrative assistant, is required. A college diploma or university degree in a science-related field (chemistry, biochemistry, environmental science, etc.) may also be accepted.
- More than three (3) years of experience in administration, secretarial work or as an administrative assistant would be an asset. Experience in a scientific environment is also acceptable.
- Knowledge of good laboratory practices and good management practices.
- Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.
- Candidates must be proficient in using various types of Computer software (Word, Excel, Outlook etc.). proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
- Demonstrates excellent verbal and written communication Skills in both French and English, including grammar and composition.
- Ability to work well With Others & independently.
- Proven time management Skills and a Strong to detail.
- Works well pressure.
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.