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RPRedcare Pharmacy logo

Redcare Pharmacy

Köln, de

Senior ERP Demand Process Manager (m/f/d).

FULL TIMESENIOR LEVEL

About your tasks:

  • Own and continuously improve the Demand Management process, ensuring requests are captured, governed and progressed consistently across your assigned Enterprise Systems domain.
  • Coordinate the complete demand lifecycle, reviewing incoming requests for completeness, guiding stakeholders through governance, and maintaining high-quality portfolio data in Jira.
  • Facilitate governance and decision-making by organizing demand review meetings, preparing decision materials, documenting outcomes and ensuring actions are followed through—while never owning the business decisions themselves.
  • Provide portfolio transparency through dashboards, KPI reporting and demand pipeline insights, helping leadership identify trends, bottlenecks and planning risks.
  • Drive process and tooling improvements, enhancing workflows, templates and governance standards to create an efficient, scalable and user-friendly demand management framework.

About you:

  • You bring 5+ years of experience in Demand Management, Portfolio Management, PMO or Process Management within a complex Enterprise Systems environment.
  • You have experience working with Jira (or comparable portfolio management tools) and understand how governance processes support effective planning and delivery.
  • You enjoy bringing structure to complex processes, challenging incomplete requests constructively and ensuring stakeholders can navigate governance with confidence.
  • You value collaboration across business and IT, and you're motivated by improving processes rather than owning business priorities or technical solutions.

 

About your benefits:

In order to provide you with the best possible support for your individual needs – whether it’s living a healthy life, having enough time for your needs, or developing your skills – we offer a wide range of different, site-specific benefits:

  • Welcome days: To ensure a comfortable welcome, you will be provided with all important details on your first day, e.g. on safety and important processes.
  • Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
  • Personal development: We are happy to promote your professional future with us and offer various training courses in our company and with external partners.
  • Mental Health: Get quick and professional help from psychologists of nilo, if you feel overwhelmed in private or professional life. Anonymous and free of charge.
Pay
Not stated
Where
Köln, de
Work
Not stated
Type
Full time
Posted
22 Oct, 2026
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