The client is a living ecosystem where agriculture, food, hospitality, design, retail and technology come together. From the farm and production floor to the shop shelf, online basket and customer's doorstep, they strive for exceptional products, clear provenance and extraordinary attention to detail.
The client is looking for a commercially astute, entrepreneurial and hands-on leader to lead and further grow their expanding retail, e-commerce and production environment.
The role brings together e-commerce, product development and production, procurement, retail, merchandising, marketing, warehousing, fulfilment and distribution. Annual turnover is about R550 million.
The ideal candidate is an entrepreneurial leader who is equally comfortable with strategy, people, systems and day-to-day operations.
Responsibilities:
- Lead the client's retail, e-commerce and production operations as one integrated ecosystem.
- Build a customer-centric business supported by excellent service, people and systems.
- Develop the product range and identify new growth opportunities.
- Manage the P&L, budget, revenue, margins and long-term profitability.
- Monitor inventory, costs, service levels and operational performance.
- Build, develop and motivate a strong management team with clear accountability.
- Use data, technology and AI to work smarter, faster and at greater scale.
- Stay abreast of local and international trends and translate new ideas into practical improvements.
- Collaborate closely with the client's other teams and commercial initiatives abroad.
Requirements
- A relevant tertiary qualification in Business Management, Commerce, Finance, Economics, Marketing or Engineering, or an MBA.
- Relevant commercial experience, including in a senior leadership role.
- P&L experience in e-commerce or an integrated commercial environment.
- Strong entrepreneurial mindset and excellent commercial acumen.
- Proven skill in leading and developing a large, multidisciplinary team of some 350 people.
- A good understanding of e-commerce technology, data, digital platforms and the practical application of AI.
- The ability to translate strategy into priorities, actions and measurable results.
- A hands-on approach with an exceptional eye for quality, product and detail.
- Fluent in both English and Afrikaans.
- Willing to travel internationally a few times per year.