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Recovery Support Volunteer - With Duty Support Location: The role will be based in Wimbourne Timing: We are looking for someone who can offer around 8 hours per week. Exact hours can be flexible and discussed at interview. About Waythrough Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve. Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. REACH Drug and Alcohol Service is the commissioned community drug and alcohol provision for Devon. It provides a range of support, interventions and treatments for those wanting to make positive changes to their drug and/or alcohol use, as well raising awareness and supporting family members. Details of the role & tasks Recovery Support Volunteers can be involved in various aspects of service delivery. It is a front line, client facing role and may involve a focus on one particular area, such as group work or Duty support, or, it may involve a combination of tasks and activities. We are looking for a team player with a willingness to learn. Tasks may include: Support people engaged in support with Together to achieve their Recovery Plan goals Support the facilitation of structured and unstructured group work programmes, both virtually and face to face Support and empower individuals to engage in recovery activities, including those provided by Together and the wider community Conduct welfare and check-in phone calls Be a first point of contact for individuals, professionals, or family members, taking referrals as appropriate Provide Brief Interventions, including those focussed around harm reduction Use Halo (internal case management system) to document sessions and support the team with updates and audits Identify and report any concerns or risks to the Duty staff or Duty Manager Potential to offer 1-1 support to individuals and hold a small caseload; from point of assessment through to ongoing recovery support – once confident and competent to do so, and alongside the support and guidance of your supervisor Personal qualities Skills we would like you to bring to the role: Welcoming, friendly and an ability to put other people at ease Good IT skills Good written communication skills Non-judgmental towards people facing challenges in their lives, including around drug and/or alcohol use and/or mental health Confident to contact people by email / phone Good time keeping Able to work as part of a team, on own initiative and to instruction An understanding of Waythrough – information is available on our website A genuine interest in being part of the mission and vision of Waythrough Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy: Discounts from various schemes Training and personal development A chance to make a real difference in people’s lives Free induction and role-specific training Support from experienced staff and regular supervision Opportunities to meet new people and develop your confidence Reimbursement for travel and agreed expenses Valuable experience that can support your personal or career development Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk How to apply If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications. Closing date: Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.
Recoveryfocus
65 Leigh Road