To supervise and authorize settlements and support Unit Head in providing quality service to partners in the area of settlement of transactions
Requirements
Key Responsibilities
- Understanding of governing principles and rules of card settlements.
- Clear understanding of Visa, Verve, Afrigo, Amex and Mastercard settlement process and procedures.
- Ensure timely settlement of card transactions.
- Balance incoming and outgoing transaction report against settlement values received from the associations (Switches).
- Ensure correct entries to relevant settlement, expense or revenue accounts daily.
- Responsible for ensuring that existing internal controls and regulatory policies over the settlement process are strictly adhere to.
- Ensure the merchant transactions are posted into appropriate GL and account.
- Ensure that suspense accounts are cleared daily.
- Ensure that all regulatory reports are rendered as at when due.
- Ensure accurate and timely merchant settlements
- Ensure prompt processing of charge backs to avoid exposure.
- Ensure prompt processing of credit cards settlement and repayment files daily.
- Ensure DTS and credit cards reconciliation.
- Responsible for championing of automation of Settlement processes.
- Analyse Settlement data to identify trends, issues and areas for improvement.
- Ensure regular training and guidance to settlement officers.
- Foster strong relationships with partners and other stakeholders
- Identify and mitigate potential risk in settlement processes.
Skills/Competencies
- Sound card settlement-specific knowledge.
- Ability to convey factual information clearly and accurate.
- Ability to interpret and analyze data effectively.
- Excellent follow up skill.
- Effective communication skills. Good verbal and written skills.
- Ability to remain calm under pressure methodical, organize, accurate and pays attention to details.
- Customer service oriented.
- A general knowledge of accounting principles.
Qualification
- First degree in any Discipline with a minimum of Second-Class honors.
- Relevant Masters’ degree will be an advantage
Professional Membership
A recognized professional certification will be an added advantage
Minimum Experience
Minimum of 6 years relevant experience and exposure in the marketing of financial services, will be an added advantage