Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Access Services Manager position. The Access Services Manager is a full-time, year-round position. The expected salary range for this job opportunity is: $69,000 - $72,000 per year. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information. The Access Services Manager provides leadership and management of user services and desk operations at the Robert Frost Library, Keefe Science Library and Morgan Music Library, ensuring excellent customer service to all users. Leads and mentors a team of Access Services staff, fostering a collaborative environment and overseeing their professional growth and daily impact on the user experience. Coordinates the work of Access Services Student Assistants in Frost Library. Participates in developing and implementing department policies, procedures, and services. Participates fully as a member of the Access Services department and serves regularly scheduled hours at the front desk. Maintains a Sunday-Thursday work schedule and serves as Student Supervisor on Duty on those days. Summary of Responsibilities: Management & Planning Manages a team of 3 full-time and 1 part-time employee, including participating in a year-round performance management process Supervises a team of 20-25 student assistants Directs the student employment program for Access Services, designing meaningful work opportunities and training that align across all library locations Coordinates the Student Supervisor on Duty program to ensure coverage across all service points during all operating hours Develops training and documentation for professional and student staff across areas of responsibility Oversees and models excellent user service across all service points, ensuring alignment with library values Serves as the primary advocate for users, resolving sensitive or complex service issues with creative problem-solving and an understanding of library values Stays current with trends in Access Services Represents Amherst on the Five College Access Committee Serves as the last point of accountability for stack maintenance Fosters mutual support and collaboration among a small team of Access supervisors Access Services Team Provides responsive and inclusive service during regularly scheduled hours at the Frost Front Desk. Welcomes users, maintains borrower accounts, explains policies, and makes referrals to other library or campus departments as appropriate Oversees the Library Circulation and Access Supervisors' email accounts, serving as the primary monitor and responder As one of two exempt positions in the department, shares responsibility for being on-call during library operating hours Attends regular department, library, division, and collegewide meetings Creates a professional development plan and participates in service opportunities in consultation with a supervisor Frost Front Desk Operations Supervises Front Desk staff, including non-direct reports, with Front Desk responsibilities Coordinates the desk schedule, ensuring consistent staffing Ensures accuracy of borrower records Maintains desk supplies, handouts and signage Qualifications: Required Bachelor’s Degree 3 years of work experience in a library, preferably in an academic or research library 1 year of work experience supervising others and providing training An equivalent combination of education/experience in lieu of the minimum education and related experience Demonstrated exceptional customer service, including creative problem-solving and a commitment to equitable access Demonstrated close attention to detail and organizational skills Proficient computer skills and demonstrated ability to learn and apply new technologies to existing operations Ability to independently manage multiple priorities and tasks Ability to work closely and problem-solve with colleagues from all library departments, students, faculty, and staff Strong verbal and written communication skills Demonstrated commitment to effectively supporting a broadly diverse and intentionally inclusive community Successful completion of required reference and background checks An acceptable criminal offender records information (CORI) check Preferred Experience searching research databases Working with college students Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen.) Review of applications will begin immediately and will continue until the position is filled. Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Welcome to Amherst College! We are excited to share our current openings. You are invited to explore the opportunities available and we encourage you to apply for those that are aligned with your skills and experience. Thank you again for your interest in Amherst College Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts—a town of about 35,000 residents in the western part of the state. The college community includes around 1,800 students from 48 states, plus Washington, D.C., Puerto Rico, and 54 countries around the world, along with about 1,000 staff and faculty members. The scenic 1,000-acre campus features a 500-acre wildlife sanctuary and the Book and Plow Farm; three museums: Emily Dickinson Museum, Beneski Museum of Natural History , and Mead Art Museum; and multiple educational and cultural venues and resources through the Five College Consortium. Amherst College is committed to ensuring equal opportunities for everyone. Amherst College does not discriminate in admission, employment, or the administration of its programs and activities based on race, national or ethnic origin, color, religion, sex or gender (including pregnancy, sexual orientation, gender expression, and gender identity), age, disability, genetic information, military service, or any other characteristic or class protected under applicable federal, state, or local law. Amherst College complies with all relevant state and federal laws that prohibit discrimination, including Title VII of the Civil Rights Act, Title IX, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Equal Pay Act, and the Age Discrimination in Employment Act. If you have any related inquiries, please contact the Chief Equity and Inclusion Officer, Amherst College, P.O. Box 5000, Amherst, MA 01002-5000. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Amherst College's policy is to provide reasonable accommodation when requested by a qualified applicant. If reasonable accommodation is needed, please contact the Office of Human Resources at hr@amherst.edu. Click here for information about Title IX at Amherst. Inquiries may be directed to: Civil Rights and Title IX Coordinator Amherst College 79 S Pleasant Street Suite 120 Amherst, MA 01002 crtixoffice@amherst.edu Amherst.edu/offices/title-ix

Access Services Manager.

more at Amherst.

Casual Facilities Service Center Assistant

Post-Doctoral Research Assistant

Late Night Coordinator

similar roles.

Visual Merchandiser

Styliste Vidéo (H/F)