Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The NOC Network Support Engineer is an entry level subject matter expert, responsible for working under supervision and playing a vital role in supporting and maintaining company network infrastructure. This role works closely with Senior Network Engineers and cross-functional teams, assisting in designing, implementing, and troubleshooting network solutions to ensure efficient and reliable communication. Key responsibilities: Assists in configuring and maintaining network devices, including routers, switches, firewalls, and access points. Supports with ensuring that network configurations are accurate and aligned with best practices. Collaborates with the network team to monitor network performance, availability, and security. Helps identify and address network-related issues to minimize downtime and disruptions. Responds to and assists in resolving network incidents and problems. Supports with troubleshooting connectivity issues, performance bottlenecks, and other network-related challenges. Supports with creating and updating technical documentation, including network diagrams, configurations, and procedures. Collaborates with the security team to implement network security measures, such as firewalls, intrusion detection systems, and access controls, to protect the organization's assets and data. Assists in planning and implementing network upgrades and improvements. Collaborates with senior engineers to deploy patches, updates, and new technologies. Works closely with other IT teams, including systems administrators, application developers, and support teams, to provide integrated solutions and support the overall IT environment. Coordinates with vendors for hardware and software procurement, support, and troubleshooting. Engages in continuous learning to expand technical skills and knowledge in networking. Seeks opportunities for training and certifications to enhance proficiency. Participates in network-related projects, such as network expansions, migrations, and implementations. Performs any other related task as required. To thrive in this role, you need to have: Basic understanding of networking concepts, protocols, and topologies. Familiarity with network devices such as routers, switches, firewalls, and access points. Proficiency in basic network configuration and troubleshooting. Strong problem-solving skills and attention to detail. Effective communication skills to collaborate with team members and stakeholders. Eagerness to learn and adapt to new networking technologies and concepts. Ability to work in a collaborative team environment. Academic qualifications and certifications: Information Technology certificate, Diploma or relevant IT certification. Relevant certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or Juniper Networks Certified Associate (JNCIA) are beneficial. CCNA (Being non-negotiable) Required experience: 2+ years of experience working in a networking environment preferably within a global IT organization. 2+ years, basic experience with network security. 2+ years of WAN and LAN experience. 2+ years of experience in wireless equipment, protocols, standards, and wireless LAN design. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us. Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

NOC Network Support Engineer L1.

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