About the Role Based in our Edinburgh Experience Centre, you will join a premium retail environment where we focus on inspiring and delighting our customers through exceptional service and memorable experiences. Our beautifully designed space showcases a curated collection of luxury lifestyle appliances, offering a personalised and intimate setting for both consumers and partners. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of ‘Immer Besser’ every day. Your Responsibilities You will guide customers through detailed consultations, managing the full journey from initial enquiry through to purchase and post-sale support Through a strong understanding of customer needs, you recommend tailored appliance solutions that enhance their lifestyle and home environment With a focus on creating memorable in-store experiences, you use hands-on demonstrations and storytelling to build strong emotional connections with customers As part of the Experience Centre team, you will contribute to events that drive engagement, footfall, and sales while maintaining exceptional retail standards With attention to detail, you ensure showroom standards remain exceptional, with appliances immaculately presented, fully operational, and supported with accurate information What we are looking for Proven experience in a retail sales role with a strong track record of achieving targets and delivering measurable results Confident consultative selling approach with the ability to adapt to different customer needs and manage the full sales cycle Experience delivering product demonstrations that engage and inspire customers Passion for food, cooking, and premium home appliances, with the ability to create memorable and personalised experiences Strong communication and relationship-building skills, with confidence engaging high-end clientele across multiple touchpoints A team-focused mindset with flexibility, adaptability, and a proactive approach to supporting business needs Working Hours We have an opportunity for either a part-time, 30hours a week or full-time 37.5hours a week, permanent position. 30hours working across four days a week 37.5hours working across five days a week Flexibility is required to meet the needs of the business which will include evening and weekend work Benefits Starting salary of £13.38, plus a competitive benefits package Quarterly and yearly bonus scheme of up to two months’ salary Discounts on Miele products for you, your family and friends Discounted gym membership and lunch allowance Health cash plan and free eye tests Additional benefits including financial advice and recognition schemes Additional Information This role is based in our Edinburgh Experience Centre in St James Quarter. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can succeed For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations. What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

Sales Consultant.

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Brand&Sales Consultant

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