Be Part of Our Story. Grow with Us.
Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.
Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.
This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.
We are looking for a Bell Trainee to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.
In this position, you will support the Front Office team in delivering excellent guest service while gaining hands-on experience in hotel operations and building a strong foundation in luxury hospitality.
Responsibilities
- Welcome guests as per brand standards and direct them to Reception area
- Load and unload luggage from vehicles and deliver it to rooms. Offer valet services
- Ensure guests’ luggage security in his care and safely store them and provide guest with a receipt
- Answer guest questions; escalate guest issues to a supervisor
- Be aware of daily functions, events, VIP and group arrivals
- Escort guests to rooms; provide all necessary room information
- Report any issues from guests, groups, as well as technical issues spotted around the resort
- Ensure that all equipment is well maintained & in good operational condition
- Actively promote the online reputation of the hotel by encouraging guests to post reviews on social media
- Transfer guests with golf buggy within the resort upon request
- Follow all H&S rules, hotel policies, SOPs, and Brand Standards at all times
Requirements
- Excellent knowledge of Opera PMS / MS Office
- Excellent knowledge of English language. Additional language is considered an asset
- Driver's license
Benefits
What We Offer:
- Private Medical Plan
- Accommodation in the vicinity of Costa Navarino (for eligible associates)
- Meals Provided On-site
- Uniform & Laundry Service (where applicable)
Personal & Professional Growth:
- Ongoing Training & Development Opportunities
- Opportunities for Task Force Assignments at Marriott Hotels Abroad
- Experience in a Multicultural & International Work Environment
Wellbeing & Perks:
- Use of Costa Navarino Facilities (subject to internal policies)
- Access to the Support Room - Online Wellness Platform
- Recognition & Wellbeing Initiatives
- Employee Discounts & Associate Benefits at Marriott Hotels Worldwide
Ready to be part of our story? We would love to hear from you.
Apply today and grow with us at Costa Navarino.