Be Part of Our Story. Grow with Us.
Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.
Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.
This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.
We are looking for a Host/Hostess to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.
In this position, you will welcome and engage guests, manage reservations and arrivals, and contribute to a seamless and personalized dining experience.
Responsibilities
- Prepare and maintain daily reservation lists and allocate tables according to operational needs and guest preferences.
- Welcome guests professionally and provide exceptional service in line with brand standards.
- Manage guest expectations and respond effectively to requests, concerns and challenging situations.
- Maintain and update guest profiles within the relevant guest experience management system.
- Maintain excellent knowledge of menus, promotions and offerings, applying appropriate selling and upselling techniques.
- Communicate dietary requirements, allergies and special guest preferences accurately to the Food & Beverage and Culinary teams.
- Ensure the host stand and surrounding areas remain clean, organized and professional.
- Support daily operational preparations and administrative tasks.
- Ensure effective communication and handovers between colleagues and departments.
- Follow company policies, operational procedures, Health & Safety requirements and brand standards.
- Participate in company training and remain updated on hospitality trends and best practices.
Requirements
- High School Diploma or relevant qualification in Tourism & Hospitality.
- Previous experience in a Host/Hostess, Guest Relations, Restaurant or Hospitality role is preferred.
- Previous experience in a luxury hospitality environment will be considered an advantage.
- Fluency in English.
- Strong verbal and written communication skills.
- Guest-oriented approach with strong customer service skills.
- Selling and upselling skills.
- Ability to multitask and remain flexible in a fast-paced environment.
- Good negotiation and problem-solving skills.
- Familiarity with restaurant reservation and point-of-sale systems is desirable.
- Professional and presentable appearance.
Benefits
What We Offer:
- Private Medical Plan
- Accommodation in the vicinity of Costa Navarino (for eligible associates)
- Meals Provided On-site
- Uniform & Laundry Service (where applicable)
Personal & Professional Growth:
- Ongoing Training & Development Opportunities
- Opportunities for Task Force Assignments at Marriott Hotels Abroad
- Experience in a Multicultural & International Work Environment
Wellbeing & Perks:
- Use of Costa Navarino Facilities (subject to internal policies)
- Access to the Support Room - Online Wellness Platform
- Recognition & Wellbeing Initiatives
- Employee Discounts & Associate Benefits at Marriott Hotels Worldwide
Ready to be part of our story? We would love to hear from you.
Apply today and grow with us at Costa Navarino.