We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries. Major Responsibilities Support customer and master data integration from SAP CRM to SAP ECC via middleware Configure and support Lead, Opportunity, and Quotation processes in SAP CRM Support Order Management configuration based on defined sales business scenarios Configure and manage number ranges for SAP CRM Sales transaction types Define, validate, and maintain SAP CRM relationship roles used in opportunities and quotations Align SAP CRM relationship roles with SAP ECC partner functions (AG, RE, RG, WE) Support SAP SD integration across the Lead‑to‑Cash and Order‑to‑Cash process Configure and support partner determination and text determination procedures Deliver and support SAP CRM WebUI configuration for Sales and CIC users Enable interactive sales reporting and pipeline visibility Participate in Agile delivery, including backlog refinement, sprint planning, testing, UAT, releases, and production support Collaborate cross‑functionally with Sales, Service, and technical teams Minimum Job Requirements Education Bachelor’s degree in Information Systems, Business, Marketing, or a related field, or Equivalent combination of education and relevant SAP CRM experience Certification / License None required; SAP CRM certifications are not mandatory but may be considered an asset Work Experience 8-10+ years of hands-on SAP CRM functional experience, with demonstrated focus on Sales and Lead‑to‑Cash processes 5+ years of SAP ECC experience, with focus on integration to SAP CRM Hands-on experience configuring and supporting: Leads Opportunities Quotations Sales Orders Experience supporting the Lead to Cash / Order to Cash lifecycle Experience working in Agile delivery models including participation in backlog grooming, sprint planning, UAT, and releases. Experience collaborating with cross-functional teams (Marketing, Sales, Service, IT) Knowledge / Skills / Abilities Strong functional knowledge of SAP CRM Sales processes Solid understanding of SAP SD and integration between SAP CRM and SAP ECC Experience with SAP CRM relationship roles and partner determination Experience configuring SAP CRM WebUI for Sales and CIC users Ability to work effectively across Sales, IT, and technical teams Strong analytical and problem-solving skills to translate business requirements into SAP CRM solutions Excellent communication skills, with the ability to work effectively with both business and technical stakeholders Environment SAP CRM 7.0 SAP ECC 6.0 (FI, CO, SD, MM) XML Microsoft tools Preferred Job Requirements Education Master’s degree in Business Administration, Information Systems, or a related field is preferred Certification / License SAP CRM certification (SAP CRM 7.0) preferred SAP SD certification Agile-related certifications (Scrum, or Agile Practitioner) are a plus Salesforce (SFDC) certification is beneficial but not required Work Experience 12-15+ years of SAP CRM functional experience, with at least 5–10 years supporting Service, Sales and Marketing-focused processes Experience supporting Customer Interaction Center (CIC) processes Experience working in hybrid CRM landscapes (SAP CRM integrated with Salesforce) Experience supporting pricing, variant configuration, IPC, or CPQ‑related processes Experience with large‑scale or global SAP CRM deployments Prior experience supporting User Acceptance Testing (UAT), releases, and post‑deployment support across multiple team Knowledge / Skills / Abilities Salesforce (SFDC) Sales lifecycle knowledge Advanced knowledge of pricing, variant configuration, or IPC integration Experience enabling sales analytics, pipeline visibility, and reporting Strong documentation skills (functional specs, test scripts, process flows) Ability to manage multiple priorities in a fast‑paced Agile environment Strong stakeholder management and influencing skills Proven ability to work independently while collaborating across Marketing, Sales, Service, and Technical teams Comfortable operating in an Agile, fast‑paced delivery environment with multiple concurrent priorities Environment SAP CRM 7.0 SAP ECC 6.0 (FI, CO, SD, MM) XML Microsoft tools Physical Requirements and Working Conditions PHYSICAL DEMANDS: Office Environment: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel. We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac’s success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people’s lives and their own.

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