The Sales Manager plays a pivotal role within Channel Factory ANZ, driving revenue growth by managing and developing an active portfolio of clients while proactively uncovering new business opportunities in Sydney. Working closely with senior sales leaders and cross-functional internal teams, you will deliver proprietary technology solutions offered in direct partnership with YouTube. This role offers an ideal environment to refine your sales skills, build impactful client relationships, and deliver measurable results in a high-growth AdTech landscape.
About You
You are a highly motivated professional based in Sydney with a genuine passion for client service and digital media. You excel at nurturing long-term relationships, identifying market opportunities, and collaborating with internal teams to achieve strong commercial outcomes. Eager to expand your AdTech knowledge and sales capabilities, you thrive on learning, problem-solving, and delivering tangible value for clients in a fast-paced environment.
Role Responsibilities:
Client Engagement
- Support the management and growth of a book of business, focusing on client retention, renewal, and incremental growth
- Build and maintain relationships with agency contacts and key stakeholders
- Assist in communicating Channel Factory’s products and how they align with client marketing objectives
- Ensure a high level of client satisfaction through responsive communication and service
Sales Strategy:
- Identify and pursue new business opportunities within agencies and direct clients
- Support the development and execution of sales plans to achieve revenue targets
- Contribute to client presentations and proposals, tailoring solutions to meet client needs
- Collaborate with senior team members on larger or more complex sales opportunities
Market Presence:
- Attend industry events, networking opportunities, and client meetings to build pipeline
- Represent Channel Factory in the market and help grow brand awareness
- Collaboration:
- Work closely with internal teams including marketing, product, and customer success to ensure smooth campaign delivery
- Share client feedback and market insights with internal stakeholders
Reporting and Analysis:
- Assist in maintaining account plans and tracking performance across campaigns
- Monitor campaign pacing and KPIs, flagging issues and supporting optimisation efforts
- Contribute to post-campaign reporting and analysis
- Respond to client requests in a timely and professional manner
- Analytical and critical evaluation capability required for use in post-campaign analysis
- Responding to all client requests with urgency by using knowledge and understanding of all internal systems
Requirements
- 2–4+ years of experience in digital media, programmatic sales, or online advertising (e.g. publisher, DSP, agency, ad tech platform)
- Demonstrated ability to meet or exceed sales targets (or contribute to team targets)
- Existing relationships with agencies or clients is highly desirable
- Strong communication and presentation skills
- Highly organised with good attention to detail
- Eagerness to learn and develop in a fast-paced environment
- Ability to manage multiple priorities and work collaboratively
- Bachelor’s degree preferred
Benefits
- Health Insurance payment assistance
- Mobile phone plan payment assistance
- Internet plan payment assistance
- Assistance with cost of setting up your working from home space
- Paid Parental Leave
- Employee Assistance Program
Channel Factory is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace.