We are looking for English native speakers OR fluent in English (C1) to work as a Customer Service in call center environment in Lisbon, Portugal
Mission of the project:
- Provide information, solutions and counselling customers regarding the company’s
- services;
- Registering contacts and client information according to the work procedures;
- Compliance with company regulations for Data Protection and Information Security;
- Maintaining positive customer relationships through a responsible treatment of each
- contact;
- Achievement of the performance targets defined by the project;
Requirements
- Native English OR English level (C1)
- IT experience;
- Availability to work in rotating shifts from Monday to Sunday, from 7 am to 7 pm (schedules depending on the project);
- Excellent listening and communication skills;
- Positive attitude and team spirit;
- For non-EU applicants, it is mandatory to hold a valid work permit
Benefits
Relocation Package for those living abroad that includes:
- Three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€;
- A renewable 6-month contract (CDD) from day one with the possibility for eventual CDI;
- Full-time job (40 hours weekly);
- Free training for all necessary software and product knowledge + continued training and development;
- Base salary + monthly performance bonus + daily meal allowance + monthly transportation allowance + 2 extra salaries/year);
- Private Health Insurance + dental plan once you complete 6 months with the company + English speaking Doctor on site;
- Fair and regular assessments for positions like: Quality Specialist, Team Leader, HR Recruiter and many more;
- Great office location with easy access by public transport (train, metro and buses);
- Discounts at gyms, restaurants, beauty centers, pharmacies and many more businesses in the area;
- On-site kitchen with access to utilities, weekly free fruit and reduced-price vending machines;