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Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 11/07/2026 Type of Position: Management - Operations Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu. Department: REP | SW Texarkana Admin Support Department's Website: Summary of Job Duties: Join UAMS Family Medical Center in Texarkana as our Department Business Administrator! We are seeking a strategic operations leader to oversee the seamless integration of front and back-office functions. In this role, you'll drive patient-centered processes across registration, insurance verification, copay collection, financial counseling, medical records, and call center operations, ensuring accuracy, efficiency, and compliance with UAMS policies and regulations. You will partner with clinical and administrative leaders to deliver exceptional patient experiences, optimize workflows, manage procurement and vendor relationships, and lead a high-performing team. Reporting to the Administrative Director, you will supervise, coach, and evaluate staff while continuously seeking opportunities to improve processes and enhance service excellence. If you're ready to lead a dynamic, mission-driven team and shape the patient experience, apply now and join UAMS FMC Texarkana! Qualifications: Minimum Qualifications: Bachelor’s degree in Business, Health Care Administration, Finance, Accounting, or related field plus four (4) years of experience in business, finance, or administration. Knowledge, Skills, & Abilities: Leadership and Team Management: supervise, coach, and develop diverse staff; manage change. Process Improvement: design and sustain efficient workflows across front- and back-office areas; measure impact. Healthcare Operations Knowledge: understand patient access, revenue cycle, medical records, and regulatory requirements. Financial Acumen: manage deposits, reporting, patient accounts, refunds, and vendor invoicing; monitor deadlines. Data and Reporting: analyze metrics and produce actionable leadership reports. Communication: clear written and verbal communication; train staff effectively. Technology Adaptability: proficient with scheduling systems, scanning/importing workflows, and contract platforms; comfortable with digital tools and remote work. Regulatory Compliance: knowledge of insurer requirements and healthcare regulations; maintain confidentiality. Customer Focus: commitment to patient-centered service and proactive issue resolution. Preferred Qualifications: Master's Degree Applicable equivalencies may be considered on the qualification listed above. Qualifications Equivalencies: Additional Information: Key Responsibilities: Front Office Leadership Oversee all front office processes at UAMS Family Medical Center – Texarkana. Develop, implement, and refine registration workflows including demographic verification, insurance verification, and copay collection. Ensure ongoing training and education for registration staff on scheduling protocols. Supervise and maintain adequate staffing levels. Call Center Oversight Direct all call center operations; develop processes and train call center staff on scheduling protocols. Ensure reminder calls for appointments and timely appointment recalls. Monitor call volume by operator; generate monthly reports for Administrative Director. Oversee call center work queues and service levels. Back Office and Financial Operations Oversee clinic deposits, financial reporting, patient refunds, patient accounts, hospital and nursing home billing, medical records, referrals, scanning, and importing. Ensure staff adheres to UAMS and insurer deadlines relating to patient accounts and financial counseling. Supervise daily scanning/importing; ensure documents are imported within 48 hours. Oversee medical records to meet submission deadlines. People and Administrative Management Plan and conduct hiring processes (interviews, screenings, hires), training, performance evaluations, and employee counseling. May perform other duties as assigned to advance the mission of UAMS Salary Information: Commensurate with education and experience Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact askrecruitment@uams.edu for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking Frequent Physical Activity: Hearing, Standing Occasional Physical Activity: Pulling, Pushing, Reaching, Walking Benefits Eligible: Yes At the University of Arkansas for Medical Sciences (UAMS), we are looking for health care and non-health care professionals who believe in excellence as a way of life. If you think you have the skills and commitment to succeed at the highest level, consider a career at UAMS, the state’s only academic health sciences center. Combining diverse talents and expertise, our employees work together to provide advanced patient care. We currently have a wide variety of positions available, from patient care to support staff- we may have the perfect position for you. UAMS is Arkansas’ only comprehensive academic health sciences center. We educate and train the vast majority of the state’s physicians and prepare doctors, scientists, nurses, pharmacists and health professionals through innovation, compassion, teamwork and patient- and family-centered care so they can impact the world. UAMS rewards its nurses! Statewide opportunities are available in direct patient care, education, and research settings. We offer Bonus Programs, Hotel Lodging, New Graduate RN Residency and support for Clinical Ladder, National Certification, Shared Governance, and Recognition Programs to name a few. Go to nurses.uams.edu for more details. The University of Arkansas for Medical Sciences (UAMS) is committed to providing a safe and secure environment for students, faculty, staff, visitors, and prospective employees. The below report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act (HEOA). The report will provide you with information on campus safety and security including information on various policies and procedures for reporting crime, safety and security prevention and protection programs, victim assistance services, fire safety, and other materials to assist you in maintaining your safety and security. www.uams.edu/police.
Uasys
UAMS, United States of America
Department Business Administrator (Texarkana, AR).
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