Position: LOAN PROCESSOR
Salary range: up to Php 70,000/month, with the final offer subject to the client’s discretion based on the candidate’s experience.
Working Hours: Mon- Fri, 8.30 am to 5.30 pm AEST
Work set-up: 100% Remote work
Holidays: Australian Public Holidays
Accountabilities & Responsibilities
- Prepare client applications and track them from submission to settlement.
- Provide regular updates to clients on the progress of their home loan application (every 2–3 days).
- Liaise with mortgage brokers and loan processors to communicate updates on active applications.
- Keep external referral partners informed on application progress.
- Liaise with solicitors to ensure settlement deadlines are met.
- Coordinate with lenders to ensure all refinancing timeframes and loan approvals are met.
- Assist clients with deposit payments, ensuring funds are available and processed promptly.
- Support brokers and loan processors to ensure correct loan structures.
- Ensure loan files are compliant before closing.
- Process progress payments for build invoices.
- Contact lenders to ensure applications are processed efficiently.
- Request additional documents from clients as required by lenders.
- Align outgoing and incoming lenders to guarantee settlements occur as scheduled.
- Notify solicitors and relationship managers (RMs) of formal approvals for purchases.
- Confirm that lender approvals match the agreed loan amount and interest rate.
Requirements
Key Competencies for Success
- Minimum 2 years’ experience in a similar role within mortgage broking or home loans.
- Ability to prioritise and manage multiple deadlines effectively.
- Team-oriented, yet capable of working autonomously.
- High attention to detail and accuracy.
- Motivated self-starter with initiative and problem-solving skills.
- Strong written, verbal, and interpersonal communication skills.
- Maintains a high level of confidentiality in all dealings.
- Ability to support other team members as needed.