Position Title Senior Relationship Manager - Middle Market (Cleveland, Ohio) Location Work From Home OH, OH 43004 Job Summary Responsible for new business development and relationship management targeted to middle market companies with sales of 50 million dollars or greater, targeting the greater Cleveland, Ohio area. Generate revenue by developing and maintaining relationships generating deal flow directly from clients/prospects and orchestrating a team approach to the relationship. The position is supported by product specialists (capital markets, rates and FX derivatives, treasury management, etc.), portfolio managers (credit underwriting, transaction approvals/processing, portfolio management routines) and operational support specialists but remains accountable for all aspects of the relationship. Job Responsibilities: New Business Origination: Developing and maintaining relationships to generate direct deal flow; Coordinate the team approach to approving and closing new deals to grow assets and revenues while optimizing profitability (ROE). Relationship Management: Working with assigned portfolio managers, engage with sponsors and borrowers on idea generation and relevant opportunities to expand our relationship. Strategic Planning: Partnering with regional leadership to create a strategic plan for the Group and creating action plans to ensure the achievement of the plan including setting and tracking individualized goals for each team member in regards to production and revenue, and forecasting results for management based on existing pipelines. Credit Quality: Working with assigned portfolio managers, ensure pro-actively monitoring credit quality of portfolio through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting, properly analyzing financial information and taking or recommending appropriate corrective actions based on acceptable levels. Ultimately responsible for managing the banks risk exposure to acceptable levels. Maintaining Knowledge: Staying abreast of industry trends and market conditions that could impact the Sponsor Coverage group as a whole and the assigned portfolio of relationships and borrowers. Job Requirements: High School Diploma or equivalent, required Bachelor’s degree, preferred Formal Credit Training, preferred 10+ years of Commercial financing or equivalent lending experience, required Established relationships and demonstrated direct origination track record with relevant companies Expertise in negotiating, structuring, and closing complex loans Proven ability to generate significant cross-sell revenues Strong analytical and credit skills Job Competencies: Expert knowledge of commercial lending credit, underwriting and loan structuring skills. Expert analytical skills to understand financial and cash flow analyses. Highly developed negotiation skills in addition to excellent verbal and written communication skills. Experience utilizing a calling strategy to actively call on prospects/clients and establish a personally-developed network of clients and potential clients to source deals through various centers of influence. Computer proficiency in Microsoft Office applications including; Word and Excel. Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results. Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders. Some travel may be required. Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting. Flagstar is an Equal Opportunity Employer - Vets/Disabled We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank Pay Range $131,611.50 - $219,478.00 Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive. Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking. Flagstar Bank is committed to ensuring that you can successfully engage in our recruiting process. If you need assistance completing your employment application or if you would like to request a reasonable accommodation, please contact our team at careers@flagstar.com. Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender

Senior Relationship Manager - Middle Market (Cleveland, Ohio).

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