Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Do you find the slow pace of drug development unacceptable? Are you ready to use cutting-edge technology to accelerate the completion of cancer clinical trials? Are you passionate about improving patient access to new treatment options? We are looking for an Account Manager, Pharma, possessing innovative ideas and a desire to put them into action. What you’ll do: Maintain and expand collaborations with pharmaceutical partners/CROs to employ an innovative approach to rapid study start-up Oversee the execution of deliverables for a subset of pharma clients with a focus on quality and expeditious timelines Manage the day-to-day execution of studies within the TIME network from study start up through closure ensuring customer satisfaction and ability for continued growth of Tempus business Utilize knowledge of clinical trial development and study start-up to get a portfolio of trials ready for our network of sites Assist team in creation of innovative tactics, processes, tools, systems, and strategies to continually accelerate the completion of cancer clinical trials Collaborate with various teams within Tempus, to execute key deliverables including site operations, medical affairs, pathology, bioinformatics and data science. Identify risks to assigned studies and work with internal and external partners to resolve issues Qualifications: Occasional Travel required (will vary by project) Bachelor's Degree and 4+ years of experience in working with complex clinical trials from a site, sponsor or CRO perspective Highest level knowledge of FDA regulations, GCP, study start-up, clinical trial agreements, trial budgets, IRB submission and pharma operations Collaborative team player Exceptional customer service skills and strong interpersonal and problem solving skills Proven track record of setting and achieving high personal standards of performance Highly organized and systematic, superb attention to detail, and ability to complete tasks with a high degree of accuracy and an eye towards process improvement Flexible and adaptable; ability to work independently in a fast-paced environment Preferred Qualifications: Experience with rapid site activation Experience with a research networks Clinical research project management experience #LI-DA1 $65,000-$100,000 The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company’s first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real time healthcare data in an effort to personalize diagnostics. We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives. We’re looking for people who can change the world. Who question the status quo and don’t shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We’re looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.

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10 Jun, 2026

Tempus

Customer Success Representative

Sales & Marketing

$48k–55k/yr

Chicago, United States of America

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