- Controlling customer accounts.
- Data Entry
- Customer service
- Organising of meetings
- Taking minutes during meetings
- Establish a rapport with customers.
- Coordinating with suppliers and sales support staff to make sure customers receive their orders on time.
- Updating procedure on the system accurately to make sure all communications are documented.
- Responding to inquiries from customers and suppliers.
- Ensuring frequent communication with clients, suppliers, (this includes inbound and outbound calling).
- General Administration duties
- Digital Marketing / Website
- Interest in Design & Print (T-shirt printing / Mog printing)
- Social Media / Platforms
- Working on the machinery (full training will be given)
Requirements
- Outstanding communication skills and excellent telephone manner.
- Professionalism ought to be always upheld. maintaining honesty in all aspects of your role.
- Take the initiative to explore fresh ideas and make an additional effort to improve business performance.
- Proficient understanding of Outlook (Microsoft).
- A hands-on, adaptable work style.
- Extremely well-organized with the capacity to multitask and adhere to deadlines.
- Trustworthy
- Honest