Job Description: Reliability and Quality Engineer – Warewash Division – Troy, OH Illinois Tool Works (ITW) is a Fortune 200 company that produces diversified products in global markets. Some of its products include welding equipment, automotive components, construction materials and commercial food equipment. The Food Equipment Group is one of seven ITW decentralized business segments. Reporting to the Sr. Manager of Quality and Customer Support, the Reliability and Quality Engineer works in the Warewash Division at its Troy, Ohio, facility located 20 minutes north of the Dayton. The Warewash Business Division produces Hobart, Stero and Somat branded commercial dishwashers, waste equipment and disposers used in hotels, retail, restaurants, cruise ships, schools, universities, and other environments. We are the industry leader and seeking to expand our growth in existing served markets as well as new markets. We are in search of a Reliability and Quality Engineer to help support and grow the FEG Warewash business through improvements in design, processes, and procedures. Summary of What you Will Do: As the Reliability and Quality Engineer you will provide detailed quality planning for new product development projects and existing products to assure conformance of engineering and marketing specifications and quality management systems. This position will evaluate field performance data, conduct reliability testing, and use problem solving skills to improve product quality and uptime. You will recommend improvements in designs, processes, and procedures to assure quality from development to production. Your responsibilities will include agency compliance, FMEA’s (failure mode effect analysis) and DVP&R (design verification plan and report), root cause analysis investigations, and customer escalation support. This position works in a lab, field, and office setting, and involves hands-on testing and teardown of machines, as well as office work including data collection and interpretation, presentation of data and solutions, and participation on project teams. What we are looking for: Quality control experience in a product development environment Ability to interact with customers and build relationships through issue resolution Provide guidance to service technicians to successfully repair products in the field Reliability testing experience Brings energy and drive to challenges while maintaining a positive, results-oriented mindset Agency compliance experience Product development experience working in manufacturing Fabrication and/or design/drafting experience Working with suppliers on product requirements. Passion for continuous improvement through root cause analysis and problem-solving skills Ability to execute projects within specified timelines Knowledge of product quality improvement processes An individual to support the Quality Management Systems Advanced data analysis skills Must be detailed oriented, organized, and proactive Education and experience: BS Degree in Quality, Engineering or Operations Management 3-5 years of quality or manufacturing engineering experience Preferred experience reading/creating technical drawings and documents Requires effective written, verbal and presentation skills MS Office application proficiency Take this opportunity to join a successful and enthusiastic global team where we value the inclusion of diverse team members. You will enjoy a competitive salary and generous benefits that include health, dental, life and STD/LTD insurance, 401k (with match), and an education tuition reimbursement program. ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Compensation Information: - ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. At ITW, we think and act like entrepreneurs. We embrace autonomy, make decisions and take ownership to create innovative solutions for our customers all over the world. ITW is a Fortune 200 global multi-industrial manufacturing leader. Our seven industry-leading business segments offer career development and learning opportunities in more than 50 countries across the globe. We’re committed to investing in our people and supporting their growth through unique and relevant development opportunities at each stage throughout the employee life cycle. Our decentralized, entrepreneurial culture empowers you to think and act like a business owner. We aspire for everyone to perform to their full potential and value the unique and diverse perspectives, experiences and ideas that make us better together. The ITW Business Model gives us the tools to focus on what’s most important, and we’re grounded in our values of Integrity, Simplicity, Trust, Respect and Shared Risk.

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23 Oct, 2026

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