TransUnion's Job Applicant Privacy Notice Team Overview The Client Success team is responsible for supporting strategic account management and ensuring operational excellence across commercial activities. The team works closely with Sales and cross-functional partners to optimize processes, enhance the customer experience, and drive digital transformation and automation initiatives. Role Overview And Core Responsibilities Support strategic account management activities and build strong relationships with key clients. Coordinate Sales Support activities to contribute to the achievement of commercial objectives. Identify and execute opportunities to improve, standardize, and optimize commercial processes. Drive automation and digitalization initiatives to enhance operational efficiency. Coordinate internal resources to ensure the fulfillment of client commitments. Support client retention, growth, and satisfaction initiatives. Lead and coordinate strategic projects related to commercial operations and client management. Manage project timelines, risks, dependencies, and communication with key stakeholders. Prepare tracking reports and updates on strategic initiatives and commercial performance. Foster collaboration across teams to ensure the effective execution of projects and business objectives. Required Knowledge & Experience Bachelor’s degree in Business Administration, Industrial Engineering, Economics, Information Systems, Data Analytics, Project Management, or a related field. 3+ years of experience in Account Management, Client Success, Sales Operations, Business Operations, Commercial Support, or Project Management. Experience within the financial services industry. Experience leading cross-functional projects and initiatives. Intermediate to advanced English proficiency (B2 or higher). Required Technical Skills Knowledge of Sales Operations, Account Management, and commercial support processes. Experience with CRM platforms and Business Intelligence tools. Knowledge of process automation, digital transformation, and Artificial Intelligence solutions. Experience using Power BI, Power Automate, Microsoft Copilot, Dynamics 365, Salesforce, or similar tools. Ability to analyze data and generate actionable business insights. Required Knowledge And Experiences Preferred Skills Strategic thinking and results orientation. Project and program management. Stakeholder management. Strong communication and cross-functional influencing skills. Adaptability, continuous improvement, and change management. #LI-SG4 TransUnion Overview: At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology. TransUnion Job Title Account Mgr I, Account Dev - Direct Sales Beware of scams tied to potential career opportunities. If you received a link, email, text or social media communication you weren’t expecting from TransUnion, take a moment to confirm the relevant information. Be wary when providing personal information. Contact careers@transunion.com or (312) 258-1717 for assistance. View TransUnion's Job Applicant Privacy Notice TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.

AE I Client Success Representative.

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