Genius Agency AI is on the lookout for a dedicated Heavy Duty Wrecker Operator to join our Houston, TX team. This position is vital for ensuring the safe recovery and transportation of large vehicles and equipment using a 50-ton wrecker. The ideal candidate will demonstrate proficiency in heavy-duty towing, possess excellent troubleshooting skills, and maintain a professional demeanor while providing top-notch customer service.
Responsibilities
- Safely operate a 50-ton heavy-duty wrecker to recover and tow large vehicles.
- Respond promptly to calls for assistance, assessing the situation to determine the best recovery strategy.
- Employ effective recovery techniques to safely tow and transport heavy-duty equipment.
- Conduct inspections and routine maintenance on the wrecker to ensure optimal performance.
- Maintain clear communication with customers regarding recovery processes and timelines.
- Document services rendered and maintain accurate records as required.
- Follow all safety protocols and company policies to ensure a safe work environment.
- Provide exceptional customer service and maintain a professional image.
- Stay informed about best practices and advancements in heavy-duty towing and recovery.
Requirements
- Previous experience operating a heavy-duty wrecker, specifically with a 50-ton capacity, is essential.
- Must hold a valid Commercial Driver's License (CDL) and maintain a clean driving record.
- Comprehensive knowledge of heavy-duty towing and recovery methods.
- Ability to operate and navigate large vehicles under diverse conditions.
- Strong analytical and decision-making skills.
- Excellent communication skills and a commitment to providing superior customer service.
- Physical capability to handle strenuous tasks and operate heavy machinery.
- Flexibility to work varied hours including evenings, weekends, and emergency calls.
- ASE certifications in heavy-duty towing and recovery are advantageous.
- Familiarity with basic vehicle mechanics and troubleshooting techniques is a plus.
Benefits
Competetive Salary, Remote Position, Schedule Flexibility