FreedUp is seeking a detail-oriented, discretion-first Operations & Contracts Support Specialist to support the founder of a boutique privacy consulting firm. This is not a classic calendar-and-inbox EA role — the founder manages her own schedule and email closely. Instead, this role is built around the operational and semi-legal busywork that pulls focus from client work: contracts and proposals, invoicing, vendor onboarding, and light HR/payroll administration.
This role suits someone who is comfortable with paralegal-style document work (redlining, SOWs, MSAs), enjoys process and precision, and can be trusted with sensitive client and financial information.
Location: Fully Remote (Brazil, Mexico, or Colombia)
Job Type: Full-Time
Salary: $1,000 - $1,700 per month (based on experience)
Requirements
- 3+ years supporting a founder, attorney, or professional services firm in an operations, paralegal, or EA capacity
- Experience with contract lifecycle basics — MSAs, SOWs, redlines, tracking/storage — even if not formally legal-trained
- Comfort with invoicing/AP tools (e.g., Ramp) and vendor onboarding (W9s, etc.)
- Exposure to payroll/PEO administration a plus
- Familiarity with HubSpot, ClickUp, Notion, or similar CRM/marketing tools
- High discretion with confidential client and financial information — this firm works with enterprise clients on privacy/compliance matters
- Excellent written English and strong attention to small details (this founder is exacting about precision)
Key Responsibilities
- Contracts & Proposals
- Turn approved proposals into SOWs and manage the MSA process
- Track and manage redlines back-and-forth with clients; maintain organized contract records
- Invoicing & Vendor Management
- Own the (semi-automated) invoice process end-to-end
- Manage vendor onboarding in Ramp, including W9 collection (~7–8 vendors/month)
- HR & Payroll Administration
- Handle recurring PEO tasks (payroll processing clicks, new-hire/contractor paperwork, benefits admin)
- Coordinate small team touchpoints — security trainings, birthdays, onboarding welcomes
- Support 6 employees and 4–6 contractors
- Marketing & Client Onboarding Support
- Assist with HubSpot admin tasks
- Manage client onboarding forms and related paperwork
- Nice to Have
- Background touching legal/paralegal work, even informally
- Experience supporting a founder at a professional services or consulting firm
- Comfort learning firm-specific SOPs and Claude-based workflow skills
Benefits
- International experience
- Opportunity to work remotely from anywhere
- Supportive and collaborative team environment
- Learning and development opportunities
- Potential Performance Bonuses
- PTO
- HMO after 3 months