IND Senior Engineer, Infrastructure - GCC034 We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Job Title: Storage and Resiliency Location: Hyderabad India (Hybrid) Department: Infrastructure as a Service (IaaS) Reports To: Infrastructure as a Service Team Yrs. Of Experience: 6-9 yrs Overview We are seeking a highly skilled and motivated engineer to serve in our Infrastructure as a Service (IaaS) organization supporting Storage and Resiliency. This role is ideal for a seasoned professional with deep expertise in enterprise storage, backup, replication, disaster recovery, cyber recovery, and recoverability operations across a large scale environment. The ideal candidate will guide junior engineers and drive operational excellence across storage, backup, and resiliency services. Key Responsibilities Storage & Backup Administration Install, configure, and maintain enterprise storage, backup, replication, and recovery platforms across private and public cloud environments Manage lifecycle activities including provisioning, capacity management, upgrades, technology currency, and decommissioning Monitor storage and backup platform health, performance, availability, recoverability, and capacity through observability capabilities Perform troubleshooting and root cause analysis for storage, backup, replication, and recovery incidents Implement platform security hardening, retention standards, access controls, and compliance requirements Manage storage provisioning, snapshot policies, backup schedules, replication policies, recovery tests, and service reporting Resiliency & Cyber Recovery Lead disaster recovery, recoverability validation, backup restoration, replication testing, and operational readiness activities Partner with Cybersecurity and application teams to support cyber recovery capabilities and recoverability objectives Drive improvement plans for backup success, restore performance, data protection coverage, and resiliency gaps 24x7 Operations & Incident Management Support 24x7 storage and resiliency operations including capacity, backup operations, restore support, and vulnerability remediation Oversee incident response, root cause analysis, problem management, and service restoration for storage, backup, and recovery services Mentorship & Collaboration Mentor junior engineers and foster a culture of continuous learning and technical excellence Collaborate with cross-functional teams including compute, network, security, application, disaster recovery, and service management teams Operational Excellence Ensure high availability, scalability, security, recoverability, and compliance of storage and resiliency environments Develop metrics for capacity, performance, backup success, restore performance, replication health, and recoverability compliance Qualifications Strong enterprise storage and backup operations experience in large scale environments Experience with NetApp, SAN, NAS, object storage, backup platforms, replication, and disaster recovery technologies Knowledge of backup policies, retention standards, recovery testing, cyber recovery, and recoverability objectives Scripting and automation experience with PowerShell, Python, Ansible, Terraform, or vendor automation tools Storage and backup capacity management, performance troubleshooting, vulnerability remediation, and technology currency experience Networking fundamentals including TCP/IP, DNS, NFS, SMB, Fibre Channel, iSCSI, and firewall concepts Logging and monitoring tools such as Splunk, vendor management tools, Prometheus, or equivalent Experience with virtualization and/or cloud platforms including VMware, Nutanix, AWS, or GCP About Us | Our Culture | What It’s Like to Work Here Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day. About Us Our Culture What It’s Like to Work Here Perks & Benefits Legal Notice Accessibility Statement Producer Compensation EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice Hartford India Prospective Personnel Privacy Notice Electronic Monitoring Policy

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