- Identify, approach and develop new merchant and business partnership opportunities to support credit card customer acquisition and card usage growth
- Build and maintain good working relationships with merchants, external partners and internal stakeholders to drive business results
- Support the execution of partnership campaigns, customer acquisition activities and card usage / activation initiatives
- Coordinate with internal teams on campaign setup, onboarding flow, operational arrangement and post-launch follow-up
- Conduct market research and collect competitor / industry intelligence to identify new business opportunities and recommend improvement ideas
- Track partnership and acquisition performance, prepare regular management reports, and provide data insights to support business planning
- Review customer journey and onboarding process, and recommend practical enhancements to improve conversion and user experience
- Support ad hoc business projects and cross-functional initiatives as assigned
Requirements
- Diploma holder or above, or equivalent qualification at HKQF Level 3
- Minimum 2 years of experience in banking, financial services, merchant acquisition, partnership development, sales or related fields
- Exposure to credit card, unsecured lending, payment, merchant partnership or customer acquisition business is preferred
- Self-motivated with strong business sense and good interpersonal skills
- Able to work independently, manage multiple tasks and follow through on execution
- Good analytical mindset with attention to detail
- Good communication, presentation and stakeholder management skills
- Good command of spoken and written English and Chinese
- Candidates with immediate availability will be an advantage
- Fresh graduates / candidates with less experience may be considered as Assistant Officer, Operations & Partnerships
Benefits
- Attractive remuneration package
- Career progression opportunities
- Discretionary performance bonus
- Medical & Dental insurance
- Birthday leave
- Anniversary leave
- Study leave
- Study subsidy scheme
- Employee property loan / personal loan scheme
- Numerous other staff benefits