Job Description: We are Omnissa!  Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you. At Omnissa, we are committed to maintaining a fair, consistent, and secure hiring process for all candidates. As part of this approach, we use standard interview and verification practices designed to ensure alignment and protect both candidates and the organization. These practices are applied thoughtfully and with respect for candidate privacy. What is the opportunity? You will join the Horizon engineering team focused on delivering world-class display quality and performance for customers across diverse virtual desktop environments. We are passionate about creating high-quality software and leveraging best engineering practices in everything we do. Continuous improvement is at the core of our culture. As a Member of Technical Staff – Windows Internals/ Driver Engineer, you will leverage your expertise in Windows internals and driver development, while building depth in Direct3D graphics programming and VDI architecture to lead development, optimization, and debugging of the Horizon Agent display infrastructure and graphics subsystems. Your responsibilities span the full display stack: mastering the Indirect Display Driver (IDD) architecture and display topology management, debugging and resolving critical issues in the VNC server infrastructure, optimizing GPU utilization and rendering pipelines, and collaborating cross-functionally to solve high-impact display and graphics problems. You will be responsible for: Build a deep understanding of Horizon Agent display architecture, including the hznvidd Indirect Display Driver (IDD), VNC server infrastructure, and Windows display configuration systems. Own the full lifecycle of display driver features from design through implementation, testing, and release. Debug and resolve race conditions, resource leaks, and stability issues in kernel- and user-mode driver code, including, Direct3D 11/12 GPU initialization, swapchain management, and display state machines. Implement and optimize monitor topology configuration, EDID handling, hot-plugging scenarios, and adapter management. Work across kernel/user-space boundaries and handle complex Windows display configuration (SetDisplayConfig, CCD) scenarios. Identify and root-cause display performance bottlenecks in the VNC server, topology management, and graphics pipeline. Optimize rendering latency, memory usage, and CPU/GPU utilization across diverse hardware configurations. Analyze crash dumps and live kernel sessions, and root-cause driver issues using WinDbg and ETW. Maintain and evolve the VNC protocol integration with Horizon. Debug and optimize VNC connection lifecycle, display change event propagation, and backend failure recovery. Master the SCons build system and ensure reliable driver compilation, signing, and deployment across Windows versions. Build and maintain comprehensive test coverage for display scenarios including multi-monitor setups, GPU capabilities, codec support, and hot-plug events. Mentor and train junior engineers in Windows driver development, providing technical guidance and thorough code reviews. Collaborate effectively with platform, performance, VNC, and product teams to deliver integrated display solutions. Contribute to architectural discussions and help resolve cross-team technical dependencies. Drive investigation and resolution of critical customer-facing display issues with root-cause analysis and preventive improvements. Publish internal technical documentation, architecture guides, and post-mortem analyses for complex issues. Implement and improve processes around DevOps, Agile, and CI/CD. What will you bring to Omnissa? Deep expertise in C++ systems programming, particularly in driver development and low-level Windows APIs. Experience architecting, designing, and debugging Direct3D 11/12 applications or GPU-related systems is highly desired. Strong knowledge of Windows internals including display configuration APIs (SetDisplayConfig, CCD), driver architecture, and kernel/user-space interaction. Hands-on proficiency in kernel and user-mode debugging tools such as WinDbg and Windows Performance Analyzer; GPU profiler experience is a plus. Experience with performance profiling, optimization, and latency analysis in real-time systems, ideally graphics. Proven ability to root-cause and resolve complex concurrency issues, race conditions, and resource management problems. Experience with VDI/remote desktop technologies, VNC protocol, or virtualization solutions is highly desired. Familiarity with build systems (SCons or similar) and driver signing/certification processes. Experience with test automation, CI/CD pipelines, and infrastructure-as-code tools. Track record of technical writing, architecture documentation, or presenting on complex systems topics. Excellent communication and collaboration skills; proven ability to mentor junior engineers. Familiarity with Agile, DevOps practices, and version control systems (Git). Location: Mountain View, CA Location Type: hybrid Travel Expectations: None Education: Bachelor's Degree or equivalent combination of education and relevant professional experience. Compensation: The typical base salary for this role is between USD $150,825– $225,000 per year and it may be eligible for participation in a corporate bonus program. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more. Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind: Omnissa is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, ancestry, ethnicity, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past, present, or prospective service in the uniformed services, family medical history or genetic information, family or parental status, veteran status, or any other status protected by applicable laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with applicable federal, state and local law. This job requisition is not eligible for employment-based immigration sponsorship by Omnissa. Omnissa is the digital work platform leader, trusted by thousands of organizations worldwide as the former VMware End-User Computing business. We make digital work, work – for businesses and their people. No painful IT processes or productivity trade-offs. Instead, a seamlessly delivered digital employee experience that simplifies work. Our comprehensive digital work platform enables IT teams to provide secure, personalized experiences for every employee, on any device. Omnissa unifies, automates, and efficiently scales the digital workspace. By empowering employees to do their best work, anywhere, we help workforces everywhere unlock exponential business value. All is made possible with the Omnissa™ Platform, the first AI-driven digital work platform for smart, seamless, and secure work experiences from anywhere. It integrates multiple industry-leading solutions across Unified Endpoint Management, Virtual Desktops and Apps, Digital Employee Experience, and Security and Compliance. By continuously adapting to users’ work styles, Omnissa optimizes user experience, security, IT operations and costs. Recognized as 2025 Digital Workplace Company of the Year 2025 InfoWorld Awards Finalist – App Volumes RemoteTech Breakthrough Award Winner – Digital Workplace Company of the Year CRN Product of the Year Finalist – Omnissa Horizon (DaaS) Omnissa is committed to building a workforce that reflects the communities we serve across the globe. We believe this brings unique perspectives, experiences, and ideas, which are essential for driving innovation and achieving business success. We hire based on merit and with equal opportunity for all.

Software Engineer C/C++ - (Windows Internals/ Drivers / Graphics).

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