A Senior Product Owner who has a deep understanding in supply chain or e-commerce order management at scale (OMS, WMS, or TMS), driving its ecosystem. One with a proven ability to build close relationships with key stakeholders to ensure that the team’s effort is aligned with the overall company strategy.
Responsibilities:
- End to end team output strategy from inception to production.
- Collaboration with stakeholders to ensure the digital vision and products align within team strategy and requirements.
- Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders
- Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team.
- Works closely with the leadership team to establish each product’s business value and support messaging, communication, and customer outreach as necessary.
- Manage (define, plan, monitor, and control) project milestone, project plan, deliverables, resources, budgets and relationship with key stakeholder.
- Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design.
- Identify/Report Risk and issue which might impact to milestone with recommend resolution and manage of expectations from key stakeholders.
- Provide leadership and direction to the development team to ensure that they are able to deliver high-quality products.
Requirements
- Proven experience as a Product Owner, preferably focusing in supply chain or e-commerce domains (WMS, TMS, OMS, or Replenishment).
- You have ability to develop methods and promote work standards among other employees of the company.
- You have proven skills in managing staff, coaching, resolving conflicts.
- You have strong communication skills to teach and convey messages in a professional form.
- You have the ability to create an atmosphere of trust and comfortable/ efficient work environment.
- You believe in a non-hierarchical culture of interaction, openness to new ideas and continuous improvement.
- You have proven knowledge of standard concepts, practices, and procedures within the retail industry.
- You are a strong collaborator with cross-functional teams from tech, design and business.
- Fluency in English and Thai language is required.