Where would you like to shape the success of your future career: At a worldwide leading manufacturer of process measuring and control technology? In a family- owned company that values its more than 3,700 employees in more than 30 countries and sees them all as individuals? In a team that breaks new ground with courage and passion? Did you answer „Yes“ three times? Then it is time for us to make your acquaintance. RESPONSIBILITIES: Expertiser les produits retournés par nos filiales de vente pour leurs proposer des solutions Suivre les réclamations auprès des clients Aider nos filiales de vente à réaliser les expertises lors d’une suspicion de défaillance produit chez les clients Être à l’écoute des signaux faibles des retours terrain pour identifier les risques d’épidémie de défaillance chez nos clients et communiquer avec les lignes produit Assurer le processus d’amélioration des fournisseurs Rédiger la documentation technique nécessaire aux expertises REQUIREMENTS: Connaissance technique (mécanique ou électronique ou mesure physique) Appétence pour la pratique (mise en œuvre des produits, création de manipulations d’essai, …) Qualités rédactionnelles pour les documents techniques Maîtrise de l’anglais (B2) Être rigoureux, organisé et autonome Être ouvert à l’apprentissage de nouvelles compétences In return, we offer you exciting and challenging responsibilities, diverse perspectives with a high degree of individual freedom and a corporate culture that encourages you to use it. Curious? Then we look forward to receiving your application. Our products and systems are invisible and indispensable at the same time. Without knowing it, we all encounter valves, sensors, controllers and customized systems made by Burkert every day: from beer, juice or dairy products to cosmetics and medicine products. Anyone who gives free flow to ideas and always thinks that little bit further than others, needs not only a great passion for innovation, but above all courage. This quality still characterizes our company today and makes our successes possible. Thanks to our financial independence, we can consistently pursue our strategic goals, even in uncertain times, and this creates a secure basis for the jobs in our company.