Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! As a Business Continuity Senior Associate, you will work across the organization with leaders in business operations, risk management, and security to ensure that gTech is prepared & efficiently responds to any form of business interruption. This opportunity will allow you to grow your leadership, communication, and operational skill sets in a demanding and fast paced environment. Through diligent execution you will help ensure gTech can achieve its mission even during the most difficult of times while keeping the organization safe, secure and compliant. Position Responsibilities Assist in the performance of resiliency planning processes including completing business impact analysis and drafting continuity and incident management plans. Facilitate Business Resilience Plan testing with business owners and key stakeholders. Act as a communication lead by fielding information requests using strong customer service skills, quickly consolidating data, and drafting clear reports for leadership Monitor risk systems for notifications or alerts, triage possible business interruptions, and coordinate effective response procedures. Lead and assist others during incident response with setting priorities, coordinating key personnel, and keeping stakeholders informed of progress Build relationships and partner with cross-functional stakeholders across product areas. and Security, Privacy, Legal, and Engineering. Minimum Qualifications Bachelor's degree or equivalent practical experience. 2 years of experience within the Business Continuity, Business Operations, Enterprise Risk Management, Workforce Management Security Operations, Disaster Recovery, or Incident Management spaces. Strong communication skills demonstrated with experience g on projects with groups of stakeholders to drive project outcomes by identified timelines Preferred Qualifications Having as many of these specific qualifications is a plus, but transferable skills/experiences may be equally valuable Ability to develop and/or support the development of continuity plans within business groups. Strong leadership, stakeholder management and communication skills that will thrive in a fast-paced, cross-functional, global team environment. Ability to apply critical problem solving skills and propose solutions that optimize operational performance. 1 year of experience working in a security operations center, emergency operations center, or similar command center environment. ISO 22301 certification is a plus to have for this role. Benefits We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage We support your family with gender-neutral baby bonding leave, 18 week birth-parent maternity leave, and generous life, accident and disability insurance minimums Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy. Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter. To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes. Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com. Join us in building something special at GOC, where we’re creating the best possible journey for our customers and employees. Google Operations Center is a unique company of problem-solvers, partnering with Google to provide support to their users and customers. We believe an amazing customer experience begins with an amazing culture, and we help you be your best through leadership that listens, a culture of growth, and resources for wellbeing. With locations from North America to Asia, we hope you'll explore opportunities in your corner of the world. Search jobs

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