Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! Role Overview As a HR Generalist Specialist, you will execute the design and delivery of the Human Resources strategy. Position Responsibilities Represent HR with business leaders for key organizational decisions. Be accountable for talent management; collaborate with service delivery leadership to ensure appropriate talent is identified, recruited, developed, deployed, promoted, and retained to enable the business to deliver on the business strategy Define requirements for HR solutions and ensure programs created meet their specifications Collaborate with other HR leads to determine a common approach and eliminate inconsistent requirements and policies Identify impact of requested HR solutions to other entities and determine synergies Deliver HR programs and services, monitor effectiveness of existing HR programs and services for their business entity, and engage with HR service delivery organization on issues and resolution Participate in due diligence activities necessary to mobilize new workflows or expand existing workflows Apply advanced analytical skills in assessing workflow concepts and potential alternatives Minimum Qualifications Excellent verbal and written english language skills Master’s degree from an accredited institution in Social Work, HR management, business studies, psychology, or equivalent 4 to 6 years of HRBP experience Preferred Qualifications Excellent working knowledge of HR policies/procedures Experience using HR tools for performance management and applicant tracking Hands on with core HR Processes and ability of operate in a matrixed environment Some program management expertise Demonstrated background supporting engineering and technical client groups as an HR partner Familiarity with emerging artificial intelligence platforms and applications Demonstrated history of contributing to process and workflow automation projects Proficiency in leveraging quantitative data and advanced analytical insights Proven track record in designing and implementing employee engagement initiatives to foster a positive workplace culture and improve retention. Benefits We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy. Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter. To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes. Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com. Join us in building something special at GOC, where we’re creating the best possible journey for our customers and employees. Google Operations Center is a unique company of problem-solvers, partnering with Google to provide support to their users and customers. We believe an amazing customer experience begins with an amazing culture, and we help you be your best through leadership that listens, a culture of growth, and resources for wellbeing. With locations from North America to Asia, we hope you'll explore opportunities in your corner of the world. Search jobs

HR Generalist Specialist.

more at Google.

Process Excellence Senior Specialist

Digital Media Senior Associate - Customer Support (Titanium/Gold) - M&A Std

Tech Process Team Lead - Customer Support (Orion) - Shared

similar roles.

(Junior) CS Operations Manager- Complaints Management (m/f/d)

Groves Junior Office Manager

Sr Operations Coordinator (Day)

Operations Manager

Cable Technician

Work-Based Learning Coordinator