Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! The Legal GOC team manages a high volume of incoming requests for user data from external parties, particularly U.S. law enforcement. These requests are fulfilled in compliance with legal requirements, utilizing internal tools and adhering to complex internal policies. Position Responsibilities: As a Business Administration Specialist, you will manage user data requests, maintaining strict adherence to privacy laws and user confidentiality. Your daily tasks involve meticulously processing, analyzing, and interpreting the language of these requests, demanding precision, unwavering attention to detail, and a commitment to established procedures. The ability to stay focused while exercising sound judgment when escalating issues is essential for delivering superior results. Above all, you must consistently demonstrate professionalism, humility, confidentiality, and a genuine passion for Google’s mission. Minimum Qualifications: Bachelor's degree or equivalent practical experience Meticulous attention to detail and a proven ability to maintain high quality standards for repetitive tasks and detailed workflows Excellent reading comprehension and critical thinking skills to independently follow detailed workflows and escalate issues when necessary Excellent verbal and written communication and active listening skills 2+ years of experience in data entry, operations, or entry-level legal work Preferred Qualifications: The following qualifications are a plus, but transferable skills and experience are equally valuable: Paralegal certification or experience working in a legal setting Proficiency in data entry and a willingness to perform data entry tasks Ability to interact professionally with internal stakeholders at all levels Ability to learn quickly and adapt to new workflow policies in a fast-paced environment 3 years of experience in data entry, operations, or junior-level legal work Comfort working with technology Benefits We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy. Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter. To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes. Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com. Join us in building something special at GOC, where we’re creating the best possible journey for our customers and employees. Google Operations Center is a unique company of problem-solvers, partnering with Google to provide support to their users and customers. We believe an amazing customer experience begins with an amazing culture, and we help you be your best through leadership that listens, a culture of growth, and resources for wellbeing. With locations from North America to Asia, we hope you'll explore opportunities in your corner of the world. Search jobs

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