COMPANY OVERVIEW At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company. POSITION PROFILE Process soiled linen and distribute clean linen in accordance with standard operating procedures in a safe, accident-free manner, as assigned by management. ESSENTIAL RESPONSIBILTIES Receive, sort and weigh soiled linen; place into appropriate containers. Process sorted linen utilizing the washers, dryers, sheet spreaders, ironers, and feeder/folders ensuring finished- product is inspected and meets quality standards. Turn in all articles found in Laundry Chute/Department to the Supervisor to log in Lost and Found. Fulfill guest requests and handle guest problems/complaints as they may arise to achieve guest satisfaction. Report any malfunctioning or damaged equipment, or mechanical problems to the Supervisor. Notify supervisor of supplies needed, damaged linens or hazards to the department to ensure laundry operation is running at maximum efficiency level. Maintain assigned work area in a clean and safe condition. Maintains a friendly, cheerful and courteous demeanor at all times. Perform other duties as assigned, requested or deemed necessary by management REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Some High school diploma or equivalent experience No formal experience required for the position Ability to recognize and work with numbers. Operate industrial laundry equipment. Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management. PHYSICAL DEMANDS Continuous Standing as needed Lift, pull, push, bend, and move items to support the hotel and outlets BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k with employer match Food and Beverage Discounts Tuition Reimbursement If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast! We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.

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