COMPANY OVERVIEW At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company. POSITION PROFILE Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner. ESSENTIAL RESPONSIBILTIES Dust and polish furniture, fixtures and window frames Vacuum upholstery, drapery, and carpeting; Clean /maintain hallways and surrounding areas, public elevators (inside and outside), elevator landings and vending area Clean and shine all glass and metal surfaces. Empty all smoking materials from ash urns; remove trash to dumpster. Clean offices as assigned Clean public restrooms and stock with supplies. Stock housekeeping cart with all necessary supplies. Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction Report any missing articles, damage or mechanical problems to then Supervisor. Turn in all articles left in guest rooms to the Supervisor to log in Lost and Found Secure and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. Perform other duties as assigned, requested or deemed necessary by management. Maintains a friendly, cheerful and courteous demeanor at all times. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES High school diploma or equivalent experience. No formal experience required for the position. Constantly pushing supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum. Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management. PHYSICAL DEMANDS Continuous Standing as needed Lift, pull, push, bend, and move items to support the hotel and outlets BENEFITS PACKAGE Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options Paid PTO 401k with employer match Food and Beverage Discounts Tuition Reimbursement If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast! We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.

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