Next Job Abroad is thrilled to offer an exceptional opportunity for an Italian Speaking Customer Service Representative to join our team in the beautiful landscape of Greece. If you enjoy providing outstanding customer support and want to experience life in a stunning Mediterranean location, this role is perfect for you! You will be responsible for assisting our Italian-speaking customers with their inquiries, ensuring they have a delightful experience while engaging with our products.
We provide a fully paid relocation package to help you make this exciting move, allowing you to immerse yourself in the rich culture and vibrant lifestyle of Greece.
Responsibilities
- Deliver excellent customer service to Italian-speaking clients through live chat, email, and phone.
- Assist customers with issues related to their gaming accounts, promotions, and any technical difficulties.
- Resolve inquiries efficiently while ensuring a high level of customer satisfaction.
- Accurately document customer interactions in our systems.
- Collaborate with team members to continuously enhance the customer experience.
- Stay informed about our products and industry trends to provide accurate information.
Requirements
- Fluency in Italian and proficiency in English; other languages are an advantage.
- Experience in customer service, ideally in the iGaming industry.
- Excellent communication and problem-solving skills.
- Able to thrive in a fast-paced environment.
- Strong interpersonal skills with a commitment to customer satisfaction.
- Familiarity with customer support tools and software is a plus.
- Willingness to relocate to Greece and embrace a new lifestyle.
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Career growth opportunities in a renowned global company.
- International & diverse work environment.
- Competitive performance bonuses.
- Monthly salary range from €1200 ~ €1500
- 14 monthly salaries per year
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most affordable and beautiful locations in Europe!