Next Job Abroad is delighted to offer an exciting position for a Norwegian Speaking Customer Service Representative in the booming iGaming sector located in Malta. If you’re enthusiastic about helping others and want to thrive in a vibrant, international environment, this opportunity is perfect for you! In this role, you will assist Norwegian-speaking players with their queries, ensuring they have a fantastic and seamless gaming experience. Our comprehensive relocation package makes it easy for you to start this new adventure in Malta!
Responsibilities
- Provide exceptional customer service to Norwegian-speaking clients through live chat, email, and phone.
- Address inquiries related to gaming accounts, promotions, and any technical difficulties.
- Resolve customer issues efficiently, ensuring high levels of satisfaction.
- Keep accurate records of customer interactions and feedback.
- Work collaboratively with team members to enhance the player experience.
- Keep up to date with product knowledge and industry trends.
Requirements
- Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus.
- Previous experience in customer service, especially within the iGaming or online gaming sectors, is preferred.
- Outstanding communication skills, both oral and written.
- Ability to work under pressure and manage multiple tasks effectively.
- Strong problem-solving skills with a focus on customer satisfaction.
- Familiarity with customer support tools and basic technical troubleshooting is beneficial.
- Willingness to relocate to Malta and embrace a new lifestyle.
Benefits
- Career growth opportunities in a renowned iGaming company.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Yearly salary €26.000 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package (reviewed case by case)
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!