Next Job Abroad is thrilled to offer an exciting opportunity for a Slovakian Speaking Customer Support Agent to join our dedicated team in the stunning landscape of Greece. This role is perfect for those who are eager to immerse themselves in a new culture while utilizing their language skills in the customer support realm.
As a Customer Support Agent, you will be at the forefront of our mission to provide exceptional service to our Slovakian-speaking customers. We are committed to ensuring a seamless relocation experience, with fully paid relocation assistance to help you transition to your new home in sunny Greece.
Key Responsibilities
- Provide exemplary customer support via live chat, email, and phone to our Slovakian-speaking clientele.
- Assist customers with inquiries, troubleshoot issues, and handle complaints efficiently and courteously.
- Guide customers through our platform and services, enhancing their overall experience.
- Work collaboratively with team members to maintain service quality and meet performance targets.
- Accurate documentation of customer interactions and feedback in the support system.
- Continuously improve your knowledge of our products through ongoing training and workshops.
Requirements
- Fluent in Slovakian and proficient in English; knowledge of additional languages is a plus.
- Previous experience in customer support or a similar role is preferred.
- Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
- Ability to adapt and thrive in a fast-paced and dynamic environment.
- Familiarity with customer support software and CRM systems is a plus.
- Willingness to relocate to Greece and embrace a new lifestyle.
- A genuine interest in gaming and understanding of the iGaming industry is a valuable advantage.
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Career growth opportunities in a renowned global company.
- International & diverse work environment.
- Competitive performance bonuses.
- Monthly salary range from €1500 ~ €1750
- 14 monthly salaries per year
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most affordable and beautiful locations in Europe!