Next Job Abroad is excited to present an incredible opportunity for a Slovakian Speaking Customer Support Agent to join our passionate team in beautiful Greece. This position allows you to combine your language skills with the opportunity to experience the sun-soaked lifestyle of Greece, with fully paid relocation support to make your move as effortless as possible.
As a Customer Support Agent, you will provide personalized assistance to our Slovakian-speaking customers, helping them navigate our gaming platform and ensuring they have an enjoyable experience. Your role will be vital in maintaining high standards of customer satisfaction as part of our commitment to excellence.
Key Responsibilities
- Deliver exceptional customer service via live chat, email, and phone to our Slovakian-speaking clientele.
- Respond promptly to customer inquiries, resolve issues, and handle complaints with professionalism.
- Guide customers through our platform, providing assistance and enhancing their overall experience.
- Collaborate with your team to achieve service level agreements and maintain quality standards.
- Document customer interactions accurately in the support system to ensure consistent service.
- Participate in training sessions to continuously improve your knowledge of our products and services.
Requirements
- Fluent in Slovakian and proficient in English; additional languages are advantageous.
- Previous experience in customer support or a related role is a plus.
- Strong communication skills with an emphasis on providing excellent customer service.
- Ability to work in a fast-paced environment while maintaining professionalism.
- Familiarity with CRM systems and customer support software is preferred.
- Willingness to relocate to Greece and embrace a new vibrant culture.
- An interest in gaming and knowledge of the iGaming industry is a desirable bonus.
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Career growth opportunities in a renowned global company.
- International & diverse work environment.
- Competitive performance bonuses.
- Monthly salary range from €1500 ~ €1750
- 14 monthly salaries per year
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most affordable and beautiful locations in Europe!