Next Job Abroad is delighted to present a fantastic career opportunity for a Slovenian Speaking Customer Support Agent to join our enthusiastic team in the picturesque setting of Greece. This role is ideal for individuals seeking to combine their language expertise with a new adventure in a sun-kissed country, with fully paid relocation support to facilitate your move.
As a Customer Support Agent, you will play a critical role in providing specialized assistance to our Slovenian-speaking customers, ensuring they have a seamless and enjoyable experience with our iGaming platform. We are dedicated to delivering top-notch customer service while helping you settle into your new surroundings comfortably.
Key Responsibilities
- Deliver outstanding customer service through live chat, email, and phone to our Slovenian-speaking clientele.
- Address customer inquiries, troubleshoot issues, and manage complaints with empathy and professionalism.
- Guide customers in using our platform effectively, contributing to their overall satisfaction.
- Collaborate with your teammates to achieve service targets and uphold quality standards.
- Document customer interactions accurately within our systems for effective follow-up.
- Engage in continuous training to enhance your knowledge of our offerings and improve service skills.
Requirements
- Fluent in Slovenian and proficient in English; knowledge of additional languages is a plus.
- A minimum of 1 year of experience in customer support or a related position is preferred.
- Exemplary communication skills with a dedication to providing excellent customer service.
- Ability to manage a fast-paced environment while maintaining high service quality.
- Experience with customer support software and CRM systems is desirable.
- Willingness to relocate to Greece and embrace a new cultural experience.
- A genuine interest in gaming and familiarity with the iGaming industry is a plus.
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Career growth opportunities in a renowned global company.
- International & diverse work environment.
- Competitive performance bonuses.
- Monthly salary range from €1500 ~ €1750
- 14 monthly salaries per year
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most affordable and beautiful locations in Europe!