Tired of dark winters and rain? Ready to live your best life under the Mediterranean sun? 🌴🌊
We are looking for an energetic Icelandic Speaker to join an international team in Athens, Greece!
In this role, you’ll be working behind the scenes with the world’s most famous video-sharing and streaming platform. You’ll be the superhero who helps digital creators, video partners, and channel owners build their channels, solve tech hiccups, and get monetized—all while enjoying after-work iced coffees on the Greek coast!
Your Daily Highlights (100% Non-Voice!):
- Help Content Creators Shine: Support online video creators via Email and Live Chat with account settings, feature rollouts, and technical questions.
- Crack the Code: Solve inquiries about monetization, channel performance (views & subscribers!), account recovery, and content appeals.
- Master the Flow: Handle 20–25 creator requests per day, leveling up from email to handling 2 chats at a time as you gain confidence.
- Vibe with the Team: Join regular team check-ins, learn new process tips, and celebrate team wins together.
Requirements
- Language Power: Fluent/Native level in Icelandic (C1/C2) and great working English (C1) for team training and internal tools.
- Tech-Savvy Vibe: Decent typing speed (25wpm with high accuracy), comfort navigating web tools, and an interest in social media/online video ecosystems.
- Communication Skills: Strong written flair—you can turn technical troubleshooting into clear, friendly answers.
- Ready for Adventure: Relocating to Athens, Greece and working on-site at a vibrant modern office space.
- Eligibility: Must hold an EU passport or full rights to work in Greece.
- No experience? No problem! Full paid training is provided to get you up to speed.
Benefits
- The Ultimate Relocation Package: Flight to Athens booked for you, airport pickup, and hotel stay while you find your permanent cozy home!
- 14 Salaries a Year: Extra bonuses in summer and Christmas—because Greece loves to reward you!
- Zero Cold Calls: 100% written support (Email & Chat only)—no headset stress!
- Serious Perks & Fun Days: Enjoy office Pizza Days, Ice Cream Days, Burger Days, Tombolas, and Carnival parties!
- Fully Paid Training: 4–6 weeks of hands-on learning before you hit the ground running.
- Health Coverage: Full health insurance and on-site support to keep you feeling 100%.
🚀 Ready to make the move?
Hit Apply Now, grab your sunglasses, and let’s start your Greek adventure! ✈️🇬🇷