There are regular career moves... and then there are life-changing upgrades.
Imagine shutting down your laptop for the day and walking straight to the beach instead of rushing through dark, rainy commutes. Imagine starting your mornings with a freddo espresso under the Mediterranean sun, surrounded by palm trees, crystal-clear water, and an international crew of awesome colleagues.
We are looking for enthusiastic, tech-savvy German speakers to join the elite frontline customer experience team for Mercedes-Benz in sunny Greece!
🚀 What You’ll Actually Be Doing
You won’t just be answering calls—you’ll be the tech-savvy hero behind one of the world's most iconic luxury automotive brands. Everyday brings a new puzzle, helping high-profile drivers stay connected, safe, and moving smoothly.
Your Daily Jam:
- Connected Mobility & Smart Tech: Help drivers sync their smartphones to their Mercedes-Benz, navigate the Mercedes me app, toggle digital features, set up live traffic, and unleash the full power of their car's digital ecosystem.
- Roadside Rescue & Lifesavers: Be the ultimate knight in shining armor! When a driver hits a bump in the road or breaks down, you’ll step in with fast, empathetic, 24/7 support—coordinating breakdown assistance or towing to get them back on track safely.
- VIP Customer Service: Handle premium inquiries like booking dealer appointments, answering warranty questions, assisting with workshop complaints, and making sure every customer feels like a VIP.
(Don't stress—you'll start by mastering 2 key skills during training, and we'll gradually upskill you to become a full 3-skill legend!)
Requirements
🎧 Who You Are
- Language Powerhouse: You speak fluent German (C1)—with a special shoutout if you're from the DACH region!—plus solid operational English (B2).
- Tech-Savvy & Mobile-Adept: You know your way around iOS and Android like the back of your hand, can effortlessly explain how to set up a mobile hotspot, and navigate basic software like a pro.
- Problem Solver & People Person: You’re patient, positive, and know how to de-escalate high-stress situations (like helping a stressed driver stranded on the road).
- Fast Fingers: Typing speed around 25+ wpm with solid accuracy.
- No previous experience? No problem! Full paid, world-class training is provided to get you up to speed.
Benefits
🎁 Why You’ll Love Living & Working Here
🌴 The Ultimate Mediterranean Lifestyle: Work hard, play harder! Swap grey weather for 300+ days of Greek sunshine, stunning coastlines, vibrant nightlife, and mouthwatering food.
✈️ Smooth Relocation Package: We take the stress out of moving abroad! From flight assistance to accommodation support, we'll guide you every step of the way so you can pack your bags hassle-free.
🎉 Epic Team Vibe & Free Goodies: Look forward to frequent team activities (during and after work), a super friendly international atmosphere.
🚀 Real Career Growth: Gain hands-on experience with cutting-edge tools (including Microsoft 365 Copilot AI and advanced customer tech), boost your CV with a global top-tier brand, and unlock long-term career progression!
📍 The Details
- Location: Greece (Athens)
- Hours: 24/7 rotational roster with seasonal peak vibes
- Start Date: Next training cohorts starting soon!
📩 Ready to Start Your Greek Adventure?
Stop scrolling and start packing! Click Apply Now to submit your CV in English, and let’s turn your daily routine into a Mediterranean adventure! ☀️🌊🏎️