The Senior Manager – Project Management is responsible for leading the planning, governance, execution, and monitoring of strategic projects and initiatives across the Marketing division. The role ensures that projects are delivered on time, within scope, and aligned with business objectives while maintaining effective governance, stakeholder engagement, resource management, and performance reporting.
Working closely with Marketing leadership and cross-functional stakeholders, the role will drive project delivery excellence, manage interdependencies, mitigate risks, and support the successful execution of key corporate marketing, destination marketing, brand, research, loyalty, digital, and transformation initiatives.
Key Responsibilities
Project Planning & Delivery
- Lead the end-to-end management of strategic marketing projects from initiation through execution and closure.
- Develop comprehensive project plans, timelines, resource plans, and delivery roadmaps.
- Define project scope, objectives, deliverables, governance structures, and success criteria.
- Ensure effective coordination and execution of projects across multiple Marketing functions.
- Monitor project progress and drive corrective actions to maintain delivery commitments.
Project Governance & Controls
- Establish and maintain project governance frameworks, methodologies, and reporting standards.
- Track project milestones, dependencies, risks, issues, and action plans.
- Ensure adherence to approved project management practices and governance requirements.
- Facilitate project steering committees, governance meetings, and executive reviews.
- Maintain project documentation, decision logs, and governance records.
Stakeholder Management
- Build and maintain strong relationships with internal and external stakeholders.
- Coordinate activities across Marketing, Finance, Procurement, HR, Technology, Operations, and agency partners.
- Manage stakeholder communication and ensure alignment on project objectives and priorities.
- Provide regular updates and recommendations to senior leadership.
Performance Monitoring & Reporting
- Develop project dashboards, status reports, and executive updates.
- Track project KPIs, budgets, schedules, risks, and resource utilization.
- Provide data-driven insights to support decision-making and issue resolution.
- Escalate risks, delays, and constraints proactively with proposed mitigation plans.
- Prepare executive presentations and performance summaries for leadership reviews.
Budget & Resource Management
- Support project budget planning, forecasting, and tracking activities.
- Monitor resource allocation and utilization across projects.
- Ensure projects are delivered efficiently and in line with approved budgets.
- Support vendor management and project-related procurement activities when required.
Change Management & Continuous Improvement
- Support organizational and operational change initiatives associated with project delivery.
- Identify opportunities to improve project management processes, tools, and governance practices.
- Promote best practices in project management and delivery excellence.
- Contribute to capability-building initiatives across the Strategic Planning & Delivery function.
Requirements
Education
- Bachelor's degree in Business Administration, Project Management, Engineering, Management, Marketing, Finance, or a related discipline.
- Master's degree (MBA or equivalent) preferred.
Certifications
- PMP (Project Management Professional) certification is mandatory.
- Additional certifications such as PRINCE2, PgMP, PMI-ACP, PMO-CP, Agile, or Lean Six Sigma are preferred.
Experience
- 7+ years of experience in project management, PMO, program management, project controls, or related disciplines.
- Experience managing large-scale, cross-functional projects within complex organizations.
- Demonstrated experience leading multiple projects simultaneously and managing competing priorities.
- Experience working with executive stakeholders and supporting governance forums.
- Proven experience in project planning, risk management, budget management, performance reporting, and stakeholder engagement.
- Experience within large transformation programs, PIF portfolio companies, government entities, giga-projects, or multinational organizations is highly desirable.