About Rentokil PCI
Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.
For more details: https://www.rentokil-pestcontrolindia.com
Requirements
About the Role:
- The Executive/Senior Executive is responsible for supporting the setup and execution of credit control processes across regions, ensuring timely collections, resolving billing disputes, and providing actionable insights to reduce outstanding receivables.
- The incumbent will report to the Senior Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
- Assist in implementing a standardised credit control system across PAN India.
- Coordinate with Regional Heads to track and improve outstanding collections.
- Maintain accurate logs of all follow-ups and chasing activity.
- Identify shifts in payment patterns and recommend proactive measures.
- Develop and apply a root cause analysis mechanism to understand and resolve long-pending dues.
- Ensure timely payment of dues and escalate chronic cases as needed.
- Support Sales and Regional Managers in resolving disputed invoices and negotiating revised terms.
- Share regular statements and collection reports with senior management for decision-making.
- Coordinate with Senior Credit Controllers and the Sales Team for PO-related documentation and follow-ups.
Key Result Areas:
- Standardisation of Credit Control Processes
- Reduction in Outstanding Dues
- Dispute Resolution Turnaround Time
- Timely Collection Reporting
- Root Cause Analysis Implementation
Competencies (Skills essential to the role):
- Attention to Detail
- Result Orientation
- Analytical Thinking
- Collaboration & Influence
- Accountability & Ownership
Educational Qualification / Other Requirement:
- Graduate (in any stream)
- Minimum 2-3 years of experience in collections
- Proficient in MS Office (Advanced Excel skills preferred)
- Prior experience in an MNC or structured corporate environment preferred
Role Type / Key working relationships:
- Individual Contributor
- Internal team
- External stakeholders
Benefits
What can you expect from RPCI?
- Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:
- Service
- Relationships
- Teamwork
- Responsibility
DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.