Rentokil Initial is looking for a Healthcare Operator to join our team.
As a Healthcare Operator, you will be responsible for providing excellent customer service and ensuring the delivery of Initial Hygiene services. You will need to maintain a high level of professionalism and exceed customer expectations in all aspects of service delivery.
Key Duties and Responsibilities
- Perform scheduled customer visits and complete all service requirements as per the Initial Hygiene protocols
- Obtain proof of service by obtaining signatures on mobile devices
- Ensure the quality of service is maintained at all times
- Provide servicing for various hygiene products and equipment
- Submit all required paperwork on time
- Maintain cleanliness and maintenance of company vehicles
- Organize and store the necessary amount of stock for customer visits
- Maintain and clean service equipment and personal protective equipment
- Adhere to company uniform guidelines
- Communicate with customers and colleagues to address service requirements and provide necessary information and assistance
- Report any service issues to the appropriate managers in a timely manner
- Respond to customer queries and provide solutions
- Identify opportunities for upselling and generate sales leads
Requirements
Competencies
- Must be highly self-motivated and possess a strong drive to succeed in a fast-paced environment.
- Must have excellent interpersonal skills and be able to effectively communicate and collaborate with team members and stakeholders to achieve goals.
Qualifications and Experience
- High school academic passes
- Experience in driving a manual transmission vehicle
- Must be computer literate and using applications
- Valid driver's license
Benefits
- Group Health and Life Insurance
- Paid Time Off
- Training & Development