Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.
About Us
Exmouth Dive & Whalesharks Ningaloo is proud to deliver unforgettable marine experiences on the pristine Ningaloo Reef in Exmouth, Western Australia. Our tours help guests reconnect with nature through guided wildlife cruises, snorkelling adventures and scuba diving. With two wildlife interaction licences, we offer the rare opportunity to swim with Whale Sharks and Humpback Whales.
Our passionate, fully qualified team ensures safe, respectful encounters while showcasing the natural beauty of Western Australia’s North West Cape.
Operating from February/March to October/November, we experience - and share - all seasons of the Ningaloo Reef.
About Journey Beyond
Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.
About The Role
We are seeking Deckhands and Dual Role Master/Deckhands to join our team on a seasonal basis during 2027. This is a guest facing position that requires professionalism, enthusiasm and a commitment to safety and service, crucial in delivering exceptional marine tourism experiences to our guests.
Key responsibilities will include:
- Operate and navigate vessels safely and efficiently, adhering to all marine and company standards
- Safely operate and maintain vessels, tenders and onboard equipment in accordance with marine regulations and company procedures.
- Ensure clear and accurate communication and relay of instructions between the Skipper and deck crew, especially during whale shark operations
- Assist with tender operations, managing guest transfers, maintenance activities, vessel refuelling and support vessel departure and docking procedures
- Assist guests during boarding, briefings and in-water preparations, including managing guest flow safely during water entries and exits and conducting ongoing headcounts while guests are in the water
- Engage with guests throughout the tour, providing information about wildlife and the environment, while providing proactive assistance to ensure their comfort and enjoyment
- Assist with serving meals and refreshments, and help to maintain a welcoming, professional atmosphere onboard
- Participate in daily vessel preparation, cleaning and pack-down including restocking supplies, waste management and refuelling
- Assist with basic maintenance and report any mechanical or operational issues promptly
- Assist with the training and mentoring of crew as and when required
- Promote a strong safety culture by promptly reporting hazards and incidents
Requirements
About You
As the ideal candidate, you will be passionate about marine tourism and committed to delivering unforgettable guest experiences. You will be a collaborative team member, with a high level of situational awareness and the ability to work calmly under pressure and in fast-paced, changing environments. You will be confident with public speaking, have a high level of personal presentation and will be capable of completing physical tasks including handling lines, performing emergency response activities including in-water rescues if necessary.
To be considered for this role you will have:
- Experience in a similar Vessel Master / Deckhand position in the marine tourism industry.
- Experience in wildlife-based tourism and guest interaction environments.
- Master <24m Near Coastal AMSA Certificate (required).
- Marine Engine Driver Grade 2 Near Coastal AMSA Certificate (required).
- Current First Aid and CPR certification (required).
- Dive Master certification or higher (desirable).
Benefits
What We Offer
- Generous discounts on Journey Beyond travel and experiences
- An attractive salary and positive work environment
- Study Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Parental Leave program
- Purchased Leave policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
- Salary sacrifice remote area benefits
If you meet the criteria listed above and are passionate about joining a dynamic, and exciting marine tourism business in a unique location, then this is the role for you.
Apply now. Join us!