Position Summary:
The position of the Associate Vendor Manager is responsible for providing support to the Vendor Management department through daily assistance with linguist recruitment and testing, database maintenance and daily support to sales and production teams with vendor-related issues and questions.
Position responsibilities:
Provide on-the-job support to the Vendor Management team
Proactively recruit new resources to expand the company’s database of external linguists
Test recruited linguists according to specialized skill sets and the company’s testing process
Negotiate preferred rates with recruited linguists according to company, department or project needs
Promote newly recruited and tested linguists to the appropriate production teams
Assist production and sales teams on a daily basis with vendor-related issues and questions
Establish and maintain excellent relationships with contract translators, proofreaders, production staff and internal Quality Managers globally
Strategize with direct manager to find a viable means of making processes more efficient
Attend trade shows and conferences as needed
Proactively seek additional tasks and duties to benefit TransPerfect Translations as a whole
Research and understand all industries that TransPerfect Translations markets to, including industry leaders, current events and any other pertinent data
Be knowledgeable in the translation industry, including leaders, competitive data, proposal formats, competitive rates, and marketing strategies
Essential skills and experience required:
Excellent written and verbal English communication skills
Minimum Bachelor’s degree or equivalent
Excellent problem solving and analytical skills
High sense of urgency
Experience in negotiating and persuasion
Customer service experience
Strong interpersonal skills
Effective time management
Proactive attitude