About the Team & Impact
Join IBM Consulting’s dynamic team supporting a major client in the Chemical & Petroleum sector. You’ll play a key role in maintaining and enhancing Microsoft Dynamics 365 Finance & Operations systems to ensure smooth business operations and data integrity.
Responsibilities
- Support and maintain D365 Finance & Operations modules
- Perform administrative tasks and system configurations
- Troubleshoot and resolve technical issues across GL, AP, AR, and reporting
- Collaborate with end users and IT teams to correct data and system errors
- Recommend process and system improvements to prevent recurring issues
- Document resolutions and maintain support logs
- Ensure system integrations function effectively for retail operations
- Participate in testing and validation of fixes and enhancements
- Provide technical input for enterprise structure configurations
- Monitor system performance and suggest optimizations
- Assist with reporting and analytics setup
- Follow compliance and data governance standards
Skill
Years of Experience
Level of Experience
Details / Examples
(please explain your proficiency, provide technical details and/or examples)
5+ years experience with Microsoft Dynamics 365 Finance & Operations
Deep knowledge of GL, AP, AR, reporting, and enterprise structures
Proven ability to troubleshoot and resolve system issues
Experience supporting large-scale retail or enterprise environments
Strong documentation and communication skills
Ability to work independently and remotely
Familiarity with administrative-level D365 tasks
Nice-to-Have - Experience with system integrations in retail or ERP environments
Nice-to-Have - Exposure to Power Platform or Azure services
Nice-to-Have - Knowledge of Canadian business compliance standards
Nice-to-Have - Experience working in consulting or client-facing roles
Tools/Tech
- Microsoft Dynamics 365 Finance & Operations
- Reporting tools (Power BI, SSRS, etc.)
- Integration platforms (if applicable)