Network Engineer – Operations Support (L1)
Location: Tampines, Singapore
Work Arrangement: Onsite
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM, excluding public holidays
We are supporting our client in hiring a Network Engineer – Operations Support (Level 1) to provide day-to-day support for wired and wireless network operations, with a strong focus on Aruba Networking.
Key Responsibilities
*Aruba Networking experience is a must.
- Provide basic troubleshooting and verification for wired network equipment to maintain service availability and performance.
- Assist with network equipment testing, troubleshooting and configuration verification.
- Support equipment onboarding, connection checks and functional validation.
- Ensure network configurations are aligned with existing architecture, standards and operational practices.
- Support wireless site surveys, Wi-Fi testing and troubleshooting.
- Perform day-to-day wireless network operations support.
- Support removal and replacement of faulty wireless access points, including coordination with HPE TAC / RMA where required.
- Assist with analysing wireless coverage, interference and performance issues.
- Support network optimisation, expansion and change requirements.
- Maintain standard configuration templates, documentation and operating procedures.
- Follow up on network incidents and troubleshooting cases through to resolution.
- Support network asset, model and version tracking.
- Assist with daily network service requests and change requests.
Requirements
- Relevant experience in Aruba wired and wireless networking environments.
- Hands-on exposure to network troubleshooting and operational support.
- Experience supporting Wireless Access Points (APs).
- Familiarity with standard network configuration, documentation and asset management.
- Able to work independently in an onsite operational environment.
- Good communication and troubleshooting skills.