Personal Banker – To $23/hr – Aurora, IL – Job # 3684B
Who We Are
The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!
We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.
The Position
Our bank client is seeking to fill a Personal Banker role in the Aurora, IL area. The successful candidate will be performing all customer service functions while maintaining positive relationships with coworkers and customers.
The opportunity has a generous hourly rate of up to $23/hr plus generous incentives and a benefits package. (This is not a remote position).
Personal Banker responsibilities include:
- Sells or participates in the selling and cross-selling of bank products and services following established guidelines and procedures. Promotes additional business from existing customers. Services include: demand deposit accounts, Certificates of Deposit, personal loans which are approved by higher authority, line of credit accounts, and cross-sells other personal banking services.
- Researches and resolves more complicated account problems or errors. Investigates files, documents or reports on transactions to determine the problem and cause of action to be taken.
- Authorizes overdrafts, approves checks for cashing and processes transactions within established limits. May have a higher limit of authorization.
- Identifies customer needs, explains product features in terms of benefit to the customer and recommends the product or service which best meets the customer’s needs.
- Exhibits strong working knowledge of all retail bank products and of general banking terms in order to provide the customer with a clear and accurate explanation of account parameters as outlined in our Consumer Disclosure.
- Assists customers with problem resolution, answers questions, provide direction and account maintenance services including check approvals.
- Completes special assignments and tasks with limited supervisions within allotted time frames in addition to meeting regular responsibilities.
- Responsible for sales and the development of new business prospects.
- Understand branch’s retail goals, his/her individual goals and achievement.
- Develops ideas to promote new business and increase customer base.
- Fosters community and professional relationships with retail customers, local businessman, trade organizations, service clubs, etc. to identify the credit and other financial needs of the community and promote the sale of the bank’s full range of products and services.
- Responsible for performing duties that are directly related to the general managerial policies and procedures within the retail branch operations. They are responsible for exercising discretion and independent judgment as they complete assignments and tasks under limited supervision.
- May be asked to provide training to new personal bankers.
- In the absence of the Market Manager, this position may be asked to act on his/her behalf. The individual will serve as a resource person to other branch staff members.
- Using due diligence, decisions are to be made that minimize the overall risk exposure to the bank. Approvals should be made within the authority levels of the position. When these levels exceed authority, the banker will utilize senior staff within the branch and all other departments of the bank to include other Market Managers, Chief Operating Officer and Vice President of Operations.
- Performs other duties as assigned or required.
- Will assist in the teller area by processing customer transactions as needed.
Who Are You?
You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.
You also bring the following skills and experience:
- Computer skills required
- Strong math skills required
- Ability to keep his/her workstation neat, organized and fully stocked on a daily basis
- Able to coach/mentor all Teller’s on effective referral skills through product definition (benefits and features).
- High school diploma or general education degree (GED), supplemented by business and/or banking courses; and four or more years related experience.