Job Title: Client Accounts Assistant
Location: The Meadows, Camberley
Brand: LRG
Salary: Competitive Salary Package
About Us:
LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.
Job Summary and key responsibilities
We are seeking a detail-oriented and proactive Client Accounts Assistant to join our Client Accounts team. This role focuses primarily on managing and resolving internal and external accounts queries, ensuring the timely and accurate resolution, providing support to clients and contributing to the smooth running of the department.
Key Responsibilities:
Processing of daily payments from the bank.
Assisting property managers and branches with queries.
Reviewing landlord and tenant ledgers/accounts.
Processing statements to landlords.
Setting up/amending charges for rent, commission and other fees.
Processing invoices from suppliers.
Timely completion of any required reporting.
Complete a daily bank reconciliation and client account reconciliation on Reapit
Supporting the team across other tasks where required.
What are we looking for:
Essential:
Experience within a property or client accounting related role (1 year minimum).
High levels of numerical competency, able to make accurate calculations, and to explain them to clients in simple terms.
Ability to build and maintain relationships with the property managers & branch staff.
Strong attention to detail and consistently delivering high levels of accuracy,
Ability to prioritise workloads under pressure.
Desirable:
Organised and punctual.
Solutions focused, able to identify and implement proactive solutions for the benefit of the client, preventing escalation and delivering an excellent client experience.
A good understanding of the residential lettings sector, the role of client accounting and key skills required.
What we can offer you:
Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment
Benefits:
Competitive base salary
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance
LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.
LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.