Workshop Manager - Stoke, Staffordshire
Full-time, 40 hours/week – Mon to Fri - 07.30am - 16:00pm
We’re TIP Group – a proud Great Place to Work® – and we’re looking for a skilled and motivated Workshop Manager to join our team.
This is a hands-on leadership role where you’ll take ownership of workshop performance, keep trailers on the road, and lead a team that takes real pride in doing the job right.
What You’ll Be Doing
✔️ Managing workshop operations, including loading, repair prioritisation, systems, and processes to meet customer and business demands
✔️ Working closely with a supportive, hands-on team to maintain safe, efficient, and high-performing workshop practices
✔️ Keeping our customers’ fleets road-ready by minimising truck & trailer downtime and identifying the most economical repair solutions
✔️ Ensuring all inspections, services, and repairs meet company standards and comply with all EHS and mandatory legislation
✔️ Analysing maintenance trends, managing staffing and overtime, and highlighting performance and commercial opportunities to management
What You’ll Bring
✔️ Time-served technician background or City & Guilds Level 1, 2 & 3 (or equivalent) with solid trailer & truck repair experience
✔️ Previous workshop or team management experience (highly advantageous)
✔️ Strong organisation, admin, and IT skills with the ability to prioritise workloads and meet deadlines
✔️ A confident communicator who can challenge, question, and work autonomously
✔️ A proactive mindset and a sense of ownership in your work
✔️ A good sense of humour – we work hard, but we like a laugh too
Why TIP?
Because culture isn’t a poster on the wall and it’s something you should feel every day. We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work® – we prove it. IT’S HOW WE ROLL.