Your mission
We are seeking a dynamic Field Service Engineer to join our team at Sungrow, playing a critical role in advancing our renewable energy solutions. As a Field Service Engineer, you will contribute significantly to the future of various renewable energy products and solutions, serving as an interface between our customers and Sungrow.
Ideal Candidate:
The ideal candidate will have a background as a practical Electrical Engineer or Electrical Engineer with a valid electrical license and comprehensive understanding of AC/DC, Low/Medium Voltage systems, networking and system controls. Proficiency in both Hebrew and English languages at a minimum of C1 level is required. The role will require on-call duty and the ability to oversee critical customer situations. Experience with renewable energy solutions is highly beneficial, and a valid driving license is essential due to frequent travel requirements.
Responsibilities:
- Serve as the primary interface between customers and Sungrow, taking ownership of dispatched customer issues across various renewable energy solutions.
- Provide comprehensive service and customer support during field visits or dispatches, running diagnosis on errors or technical problems.
- Deliver on-site installation, repair, maintenance, testing tasks, upgrades, or rework activities for diverse renewable energy products.
- Provide remote support to clients as needed.
- Leading projects during commissioning and site acceptance services for various renewable energy solutions.
- Adhere to operational procedures, processes, and practices consistently, ensuring compliance.
- Follow applicable health and safety instructions and regulations for various renewable energy installations and services.
- Maintain updated documentation, work instructions, and processes for existing and upcoming service contracts and agreements, including reports creation.
Your profile
- Education as Electrical Engineer/ Practical Electrical Engineer, with a robust understanding of AC/DC, Low/Medium Voltage systems, and licensed electrical - a must!
- Proven record and minimum 3 years of experience commissioning PV inverters & C&I ESS projects.
- Strong knowledge and practical experience with RS485, Modbus TCP/IP, and networking- a must!
- Familiarity with High Voltage Systems.
- Strong team player with a proven track record of working effectively within a team.
- Proficiency in both Hebrew and English languages at least at a C1 level.
- Excellent human relations and communication skills.
- Proven experience in handling customers in critical situations.
- Out of the box thinker, curious to learn and solve problems.
- Passionate about renewable energy products and cutting-edge technologies in energy storage systems.
- On-call duty required.
- Capability for a full-time on-site position.
Why us?
The true topic for this decade Is RENEWABLE ENERGY！Why Sungrow Israel?
- Industry Leadership: Be part of a company that’s driving the future of renewable energy and shaping a more sustainable world.
- Exceptional Work Environment: Collaborate with top professionals in a supportive and dynamic culture.
- Excellent Terms and Conditions: We offer competitive compensation packages and outstanding benefits that rank among the best in the industry.
- Growth Opportunities: From career development to skill-building, Sungrow Israel provides the tools and support you need to succeed.
We’re proud of the culture we’ve built, where innovation meets opportunity, and we’d love for you to be part.